Saturday, Mar 22, 2008 at 23:20
Spot on Mother Hen!
We don't want to pay for service. I posted a week or so ago about "service" at Service Stations.
I used to provide a full driveway service, checked tyres,oil, transmission fluid and cleaned your windscreen. I used to adjust your cars idle speed there and then on the driveway at no cost to you. If you had a headlight or globe out I sold you the bit and fitted it on
the spot at no charge.
In return you gave me you mechanical repairs, tune ups and purchased your tyres, batteries car wash and polish from my Service Station.
Then my clients took their ancillary business to "specialist" outlets and left me with nothing but the petrol which wont cover overheads let alone make a profit. In return I had to get rid of the automotive products out of my
shop and turn it into a convenience sore so as to make a minimal return on my investment.
Why has good old fashioned service gone? It's gone because the consumer is not prepared tp support the provider. If you want cheap prices then accept cheap service.
You wont get more than your prepared to pay for.
Ian
FollowupID:
559970