AAAARRRRGGGHHHH....I spoke too soon......................

Submitted: Tuesday, Mar 25, 2008 at 07:09
ThreadID: 55885 Views:2640 Replies:8 FollowUps:12
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Here I was extolling the virtues of my Telstra NextG ZTE F850 phone. It had performed faultlessly for 14 months until yesterday arvo, when, whilst on a call, it cut out. After engaging the help of a younger brain we still could'nt figure out what was wrong.

A call can be made but there is no dialling tone. The person at the other end can hear me but I can't hear them. I can receive a call and can hear the other party speaking but they cannot hear me.

One can get around the problem by using the Hands Free facility but it is a pain and not clear( the sound echoes).

After discussing the problem with Telstra(after hanging on for 20 minutes) I was told it is a Software problem(Ah! so its a known problem?) and the phone needs to be sent for repair at my cost(its out of warranty). And Yes its not a Telstra Phone(though it came in packaging stating its a Telstra phone) but made by someone else and the warranty, which has expired, is covered by them.

And yes, I am stuck with 10 months of contract!

I shall be making a noise to Telstra today but I don't like my chances.

Cheers

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