100 Series Sahara Auto Levelling suspension problems
Submitted: Sunday, Apr 27, 2008 at 12:13
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AllanH
I posted here a month or so back about problems with my 12 month old Sahara and the auto levelling
suspension dropping down on long trips under moderate load. Thought I would update those who gave me advice on Poly air springs etc to solve the problem.
I decided to take Toyota head on over the issue after yet another trip with the family to Fraser Island where all we had was the usual fridge and clothes in the back an no trailer. After 2 hours of driving and less than the handbook load on board, the
suspension dropped to the low setting.
I took the car back to Toyota and told them to find the problem or not give the car back. They found a failure on their computer but could not find the physical cause when they conducted the tests. Hence, all they could do was bleed the system and go from there.
I told them that was not satisfactory after learning of others with the issue and that if they could not tell me that it was possible to take my camper trailer to
the tip of
Cape York in September without the
suspension dropping down, then I would be seeking an economic exit strategy from them to get rid of the car. They agreed it was a blight on the Landcruiser brand if the trip I was proposing could not be done in their top of the range vehicle.
The Toyota dealer rang me back a few days later to inform me they have formally written to Toyota in relation to my vehicle to seek a solution as I was not the only customer who has reported this issue. They did refer to the handbook loads and I promptly told them that may be fine but to get a handbook, one must first hand over $80K+ for the vehicle and at no time in the sales process was the issue of load capacity mentioned.
I am due for a follow up and will get in touch with them this week and keep you all informed. I am sticking to my guns that if they cannot solve this problem, I will be seeking for them to help me get out of the vehicle that they sold me and perhaps into a new Sahara or VX (which funnily enough does not have the same
suspension any more).
I would be interested to hear from other Sahara owners who have had this issue as I would like to hit Toyota over the head with a few more cases and if possible, force them legally to make a recall and fix the problem.
Cheers
Allan
Reply By: Member - JohnR (Vic)&Kath - Sunday, Apr 27, 2008 at 21:39
Sunday, Apr 27, 2008 at 21:39
Allan, driving a 100 Sahara too with the same set up. As Cackles has said there is a bit of discussion on LCOOL about the AHC and also on the
IH8MUD site too on them. The positive thing about the IH8MUD site is you don't have to register to read it as you do with LCOOL. IH8MUD actually has a fair catchment of owners multicontinent to get some knowledge.
Our Sahara has Polyairs and had them when we bought it. They certainly help to carry the load. Taking the rear seats out help the carrry too but they are apparently designed to not carry more than 280kgs above standard without going to the lowest setting. The rear seats probably give you about 60kg.
Some companies actually put in heavier springs to carry the load but like to keep any information close to their chest so competitors don't get their advantage, though there are plenty in the US that do.
The springs in the rear of the 100 Sahara are pretty light in their capacity.
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Follow Up By: AllanH - Monday, Apr 28, 2008 at 00:16
Monday, Apr 28, 2008 at 00:16
Thanks
John. i am just a bit miffed that I have this issue and have loaded the car up with what I think is less than the handbook loads and yet I still drop down to the Low position. In addition, the handbook says to take care when driving in the low position and not to drive on bumpy roads in Low......not exactly what i would expect from a top of the range Landcruiser and definitely not suitable for heading up to
Cape York.
At no stage during the sales process was any of this pointed out and it was not until I handed over my $80K+ that I got a chance to read about this for myself.
Toyota know there is a problem and they have taken the AHC off their 200 series vehicles and gone with a different style of
suspension.
This is my 4th cruiser but first Sahara and to say i am dissappointed is an understatement.
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