<span class="highlight">globalstar</span> AGAIN and AGAIN
Submitted: Saturday, Aug 30, 2008 at 11:56
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Member - Brummiepete
hi all ,i know this is another boring satellite phone question but ,has anyone had recent experience with the
globalstar system ? as i have the phone but disconnected ages ago because of rubbish service ,has there been an improvment for existing users if there are any left that is ?
Reply By: Member - Mick O (VIC) - Saturday, Aug 30, 2008 at 13:14
Saturday, Aug 30, 2008 at 13:14
Nope, it's still rubbish. I was hoping there was a class action against them somewhere because I'd sign up immediately. It's nothing short of fraud.
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Reply By: Member - Footloose - Saturday, Aug 30, 2008 at 15:36
Saturday, Aug 30, 2008 at 15:36
I'd pretty much come to the same conclusion as Mick, until I read Wayne's useage of
Globalstar up the CSR.
I thought that it was supposed to have gotten better ? No?
It's a great pity that their coverage and so called "service" are nothing short of non existant. But I've said that too many times.
Has anyone any knowledge of the Thruya service that is supposed to cover Oz through Optus ?
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Follow Up By: Member - Footloose - Saturday, Aug 30, 2008 at 15:36
Saturday, Aug 30, 2008 at 15:36
When I asked about Thruya, I meant has anyone any personal experience with it ?
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Reply By: PeterInSa - Saturday, Aug 30, 2008 at 16:04
Saturday, Aug 30, 2008 at 16:04
I had GStar fire up my Sat phone for a trip to Northern WA in May and June and the 4 or 5 times I used the phone had no problems.
I thought I would use the phone more but with a Telstra 165 Next G phone and Broom Stick aerial on the Cruisers roof did not need the Sat phone even when upto 70Km away from small towns.
With Gsat your kids on Telstra myhour can call you for free during their my hour.
Peter
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Follow Up By: Member - Duncan W (WA) - Saturday, Aug 30, 2008 at 21:42
Saturday, Aug 30, 2008 at 21:42
I concur with you Peter I used
mine constantly (and the bill proves I did even with 50% of the call costs). Used the phone every night over a 14 day period and got coverage. Access wasn't immediate but got full strength usually after no longer than 10 minutes.
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Reply By: Neil & Pauline - Sunday, Aug 31, 2008 at 01:52
Sunday, Aug 31, 2008 at 01:52
If you complain to the telecommunications ombudsman Global Star will offer you a replacement erridium handset in exchange.
It appears they only do it if you get serious.
Neil
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Reply By: Member - Brummiepete - Sunday, Aug 31, 2008 at 22:49
Sunday, Aug 31, 2008 at 22:49
thanks all for the replies ,im afraid i think i wont be reconnecting for a while .I was pleased with the service for a long time but it is rubbish in my opinion now .
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