Home Ins when unoccupied??
Submitted: Tuesday, Sep 09, 2008 at 16:35
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Member - Paul S (VIC)
What do people do when away from
home and their policy requires 'regular occupancy'?
We have been on the road for over 3 months and prior to leaving I called
my home insurer, Comminsure, to advise them of our plans.
I was told that if someone stayed overnight at least every 60 days and the outside was maintained, eg. mail box cleared, grass cut etc, we would remain covered. As my call was recorded, it was also suggested I advise them when someone stayed.
Before 60 days was up our son and his partner stayed overnight and I duly called them with the news.
Surprise surprise, someone else at Comminsure advised me that having a son stay every 60 days or so is not occupancy and if an arsonist burns the house down we are not covered.
I emailed and asked how often or long does someone have to stay to maintain an occupancy statis. Guess what, no reply.
Apart from getting a house sitter, what do other members do?
Or can anyone suggest another insurance company that would cover our situation.
Thanks, Paul
Reply By: Saharaman (aka Geepeem) - Tuesday, Sep 09, 2008 at 18:41
Tuesday, Sep 09, 2008 at 18:41
HI Paul,
We always use Suncorp but I'm not sure if they insure interstate.
As long as you advise them no occupancy is not a problem.
I have just insured a new spec
home we had built and told them it will be unoccupied until sold - could be 3 to 6 months while I finish off landscaping etc. This was not a problem for Suncorp.
As far as I know the premium is just the normal household rate.
If Suncorp insure in Vic I would try them as they are also very good if you have to claim as we did once years ago for storm damage.
Cheers,
Glen
AnswerID:
324563
Follow Up By: Member - Paul S (VIC) - Tuesday, Sep 09, 2008 at 18:57
Tuesday, Sep 09, 2008 at 18:57
I used to have a life policy with them years ago. Will give them a try also.
Thanks for the recommendation Saharaman.
FollowupID:
591640
Follow Up By: Member - Roscoe ET (QLD) - Tuesday, Sep 09, 2008 at 19:05
Tuesday, Sep 09, 2008 at 19:05
Paul, I'm with Suncorp and while your situation is a little different to a
home that is normally occupied they will extend cover similar to your situation.
The normal
home and contents policy is clear, if the
home is unoccupied for more than 90 consecutive days cover at the insured address cover stops.
However, there is a stipulation that they can decide to continue cover if the
home is unoccupied for more than 90 days conditional upon: advising them beforehand, the
home is secured against intruders and malicious damage according to their instructions. There is a proviso that any extra premium for the increased risk is paid; and that the insured party agrees to any increased excess imposed.
If Suncorp agrees to continue cover they will inform you in writing.
When I have used this section of the policy, they took into consideration the area where I live in terms of theft/damage history, windows had to be capable of being locked or fitted with security screens, all doors had to be fitted with security screens or deadlocked.
Generally, I'd be a little cautious if there was not a similar stipulation in the policy of other insurance companies and if they agree to extend cover I would be insisting on an attachment to the policy or at least a letter. I would not accept a verbal undertaking.
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Follow Up By: Member - Paul S (VIC) - Tuesday, Sep 09, 2008 at 20:03
Tuesday, Sep 09, 2008 at 20:03
Roscoe, I'm appalled that you would not accept a verbal undertaking from an insurance company.
Most of us have either experienced, or heard of someone who has experienced fairplay and goodwill from an insurer. Surely all you have to do is ask them nicely and they'll pay-up on any reasonable claim .
Then again, perhaps I'm being a touch optomistic. I'll go with your advice and ask for confirmation.
Cheers & thanks
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