Check your Call allowance if you have a Mobile Contract with the Big T.

My current bill is a bit suss too, i am on a $49 cap but yet i got charged an extra $67. For $49 i get $250 worth of calls and stuff, yet my bill was for $116. No way i used it that much. Better ring and check up on that i think. Very suss how they have stopped giving out the details of all the numbers that were called on your bill. Wheres the proof that you made them calls?

yeh, I tried to reconcile my account on my prepaid A411 earlier this year after buying it in Nov last year. Entries that shouldn't be there, free calls to numbers I shouldn't get free calls (not complaining), extraordinary long times to 101 voice mail, and strange SMS's saying I was nearly out of credit when there was about $40 still in credit.
Spent about 40 mins on the phone to a Telstra person who didn't have a very good command of English, trying to get them to explain the strange entries. They couldn't make sense of it either, told me info which was very different to the printed list of conditions I had in front of me, lots of me correcting him, but at the end I was no wiser to the errors, so I gave up, as the errors were not big dollars, just that they shouldn't have been there. Basically, the call record is not very accurate.
But the coverage in the bush is several quantum levels better than the old Optus service I had and am quite happy with the A411.

I too have a Prepaid a/c which I often think ia a bit suss.

Does anyone know a way of checking this without writing down each call and it's duration.

Is there any way of accessing a list of what is being charged?

Mandrake. Yeh yeh why didn't i think of that. Thanks LOL LOL

Yes Peter, I had the same trouble. Had to call twice to get it fixed and they admitted it had happened to a lot of customers during a change in billing system.

Funny isn't it. They start overcharging customers at the same time as they stop supplying detailed bills. Just a coincidence they say. You have to go on line to see the detailed bill, and there are still a lot of people without the skill or equipment to do that.

I asked for my billing to be returned to a detailed listing. Response was 'sorry, that is no longer available, you will have to ring every month and ask for a detailed bill, or go online to get it'.

That is the arrogance of a monopoly (near) player. I'm a shareholder and their arrogance and inefficiency disgusts me at times.

Norm C