trailblazer fridge problem

Submitted: Friday, Mar 06, 2009 at 13:41
ThreadID: 66560 Views:25679 Replies:9 FollowUps:1
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hello everyone, seems everyday someone has something negative to say about a product or service, but few take the time to relate a positive experience. i own a trailblazer fridge that is about 14 years old, that i purchased second hand in adelaide about 7 years ago. when i purchased this fridge for what i thought was a very reasonable cost, i called the manufacturer in brisbane to ask what may become a problem with this fridge in the future. i was told by a fellow named bruce that the compressor will last forever but the problem may be with the electronic control box. i was also told they only have 2 or 3 left and these are not manufactured anymore and if it goes bad you must change the compressor and another control unit as they are not compatible (expensive). so i purchased the control unit that is compatible with the compressor that is in the unit. again the cost was very cheap compared to the other option. to continue the story i was returning with about 20 kilos of fish in the fridge and the fridge stopped with 5 hours to get home. purchased a few bags of ice and hoped for the best. this fridge has performed to perfection for 7 years, colder beer in extreme conditions etc. when i returned home phoned the manufacturer, norcoast in brisbane, and had the opportunity to speak with the owner, a lady named margaret and explained the situation and was told it was either the thermo or the electric control unit. also was told how to test for it. they did not ask me to send the fridge for a rebuild. margaret sincerely tried to help me, sometimes unlike others. the problem was the electric control module and the beer in now cold again. i have no relation to this company if in the future(hopefully never) i need a new fridge i would certainly purchase another trailblazer fridge. cheers, robert
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