200 Series Landcruiser - Rust problem

Submitted: Wednesday, Mar 18, 2009 at 22:10
ThreadID: 66958 Views:7721 Replies:11 FollowUps:6
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I purchased a new 200 series 6 months ago. About 4 weeks ago I noticed hundreds of little rust spots peppering the paint on all upper surfaces, especially the roof and bonnet. I took it to a panel beater who said he has had to re-spray two white 200 series landcruisers with the same symptoms in the last two months.
Of course, Toyota are avoiding any responsibility and suggesting rail dust and angle grinding as the cause, but thie vehicle has been garaged almost 7 days a week since new and has not been parked near rail lines or angle grinders (except when in for a service) since new.
Does anyone know if this is a common problem, as suggested by the panel beater?
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Reply By: Michael ( Moss Vale NSW) - Wednesday, Mar 18, 2009 at 22:23

Wednesday, Mar 18, 2009 at 22:23
Can you tell if its under the paint or set on top as grinding dust would?? Can it be cut and buffed out? Michael
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Follow Up By: Shackrob - Wednesday, Mar 18, 2009 at 22:59

Wednesday, Mar 18, 2009 at 22:59
The guy from the panel beaters thinks it's under the paint. The people at the Toyota dealership said it's on top of the paint, but they spent a couple of hours attempting to remove it (I think by cut and polishing) and although it looks a bit better, virtually every spot is still showing clearly. If it's not coming from underneath, it's certainly deeply ingrained in the paint.
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Reply By: Member - Andrew (WA) - Wednesday, Mar 18, 2009 at 22:28

Wednesday, Mar 18, 2009 at 22:28
Shackrob

If you purchased the car brand new just 6 months ago, and you know the issue is genuinely not your fault, I'd be writing to Mr Toyota and CC-ing a copy a TV station. That's totally unacceptable rubbish in my opinion. Press the issue and put it all in writing and ask for replies in writing. You'll end up with satisfaction.
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Reply By: Member - John (Vic) - Wednesday, Mar 18, 2009 at 23:05

Wednesday, Mar 18, 2009 at 23:05
If you knew the car has not been subjected to "grinding dust" or other outside possibilities, It begs the question of why would you even consider wearing the cost yourself??

If it was me and I knew it was a genuine problem with the car I would have obtained an expert report and taken it back to Toyota and said "Your problem".

Toyota offer a five year Corrosion Perforation Warranty and a 3 year 100,000 KM Paint Defect and Surface Rust Warranty.
In my experience as a Toyota owner they have always been very good with any genuine warranty claim.

Me thinks your panel beater has taken the opportunity to pull your pants down and make some money out of you by speaking crap.

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Follow Up By: Shackrob - Wednesday, Mar 18, 2009 at 23:19

Wednesday, Mar 18, 2009 at 23:19
Sounds like good advice John. Any idea where I might get an expert report from? I thought going to a panel beater might be a good first step, but agree that they might be just trying to drum up more work.
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Follow Up By: Member - John (Vic) - Wednesday, Mar 18, 2009 at 23:37

Wednesday, Mar 18, 2009 at 23:37
Google is your friend, maybe a Uni that does engineering consultancy??
Or an automotive paint manufacturer??

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Follow Up By: Member - Phil G (SA) - Thursday, Mar 19, 2009 at 20:16

Thursday, Mar 19, 2009 at 20:16
Maybe your state's motoring body - RAA/RACV/NRMA etc etc
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Reply By: Member - William H (WA) - Wednesday, Mar 18, 2009 at 23:33

Wednesday, Mar 18, 2009 at 23:33
WHERE ARE YOU....Are you in wa.......if you are, go and get some advice from the engenering department at the Curtain Uni, they are very good at things like that.

Cheers for now...William H...Bunbury...WA.
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Follow Up By: Shackrob - Wednesday, Mar 18, 2009 at 23:50

Wednesday, Mar 18, 2009 at 23:50
Thanks William,
I have a mate who works at Curtin, so will try that.
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Reply By: Ozhumvee - Thursday, Mar 19, 2009 at 05:58

Thursday, Mar 19, 2009 at 05:58
Go and see your local motoring organisation especially if you are a member.
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Reply By: Member No 1- Thursday, Mar 19, 2009 at 07:52

Thursday, Mar 19, 2009 at 07:52
you need to determine if its on or under (in) the paint.

if its on they will most probably avoid warranty. if its under the paint or embedded in (not burnt into) the paint then its most likely their problem.

ring a major (or a couple of ) automotive paint supplier(s) to see if they will give an opinion
AnswerID: 354822

Reply By: Robin Miller - Thursday, Mar 19, 2009 at 08:58

Thursday, Mar 19, 2009 at 08:58
Hi Shackrob

I would first pick a little spot of the rust on the roof or somewhere less visible and scrape thru the spot until I got to the bare metal and note wether the size of the rust spot increases or decreases as you progress down.

Rust comes from oxidation of metal and it can be from metal dust on the surface - which will decrease in size as you go down or the body which wil increase in size as you go down.

Some thirty years ago when I put my first ever aerial thru the car roof I did not clean fine metal particles off from drilling the hole (with a blunt drill) , and a couple of days later significant and hard to remove spots appeared just from condensation.









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Reply By: Sea-Dog - Thursday, Mar 19, 2009 at 10:58

Thursday, Mar 19, 2009 at 10:58
I worked for a time at a Ford dealership detailing cars ready to go out to new owners... on more than one occasion the paint was rough like sand paper and had tiny rust specs all over the place and the reasoning at that time was the cars were delivered by train and it was iron filings etc from the rail brakes etc ????

As expected the instruction was to buff the paint and hope the owners didn't complain about it in the future.

Unless you have been on a job site and someone has been using a grinder near your car you could reasonably argue that it was from factory or dealer delivery and either way not your problem and accept nothing less than a complete solution.. cut and polish may wipe away the surface rust staining but the metal will probably still be imbedded in the paint work.
AnswerID: 354870

Reply By: Michael ( Moss Vale NSW) - Thursday, Mar 19, 2009 at 12:25

Thursday, Mar 19, 2009 at 12:25
Did the vehicle have any aftermarket work done on it?? Maybe bull bar fitted.. Maybe its from their shop,,, Michael
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Follow Up By: Dennis Ellery - Thursday, Mar 19, 2009 at 16:30

Thursday, Mar 19, 2009 at 16:30
Check your windows for tiny black spots - if so, the problem may be from some one using an angle grinder or carborundum saw cutting steel near to the car - the sparks from these will burn into glass. Some years ago I pitted my kitchen window from about 3metres away.
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Reply By: Member - Don M (NSW) - Thursday, Mar 19, 2009 at 17:29

Thursday, Mar 19, 2009 at 17:29
I had a few rust spots on the drivers side bonnet and roof also but quickly realised that they were from filings left during my snorkel fitment. Took it back to the workshop to show them...(they were embarrassed) but polished out the spots myself quite easily.

I hope it isn't anything more sinister....???
AnswerID: 354952

Reply By: Member - Marco T (VIC) - Thursday, Mar 19, 2009 at 22:46

Thursday, Mar 19, 2009 at 22:46
Shackrob,

I had a similar thing on my patrol.

I noticed very small brown spots on the whole car that could be felt with the fingernail. These were only noticeable on close inspection. I wash my car regularly and I know they had only turned up all of a sudden.
I retraced my steps and found that when parked on site (Builder) my car was the recipient of brick acid and sand blown 50m on a windy day from a building site up the road. It was the blow off when they brick clean walls.
I was not a happy man.

Have you parked near building sites at all?

Marco
AnswerID: 355038

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