Engel Reliability
Submitted: Friday, Apr 24, 2009 at 17:12
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100 Pipes
My first ever
forum input! Here goes.
I am just trying to get an idea of how long you should reasonably expect an Engel 40 lt & 60 lt compressor to run?
I had 40 lt fail after 3.5 years last year and Engel came to the party with a half price offer on parts. Not real happy..but I accepted so I could get on with my trip the following week!
Over
Easter my 60 lt compressor stopped working and the unit is only 14 months old. Engel will fix under warranty, but I've still got to waste my time getting it to a service agent etc. I would have thought that should be Engel's problem not
mine.
Has anyone had a similar experience with questionable reliability and frustrating after sales support.
This company that sells "a product of Reliability" has really got me wondering. Maybe that plastic cased alternative that starts with "W" might not be that bad?
Reply By: Member - AJB (VIC) - Friday, Apr 24, 2009 at 18:00
Friday, Apr 24, 2009 at 18:00
My engels compressor quit after 12 years but I reckon it was because in the last couple of years, before the
breakdown, I was only running it when going camping/picnicing etc. Prior to this it ran constantly as it does now and by doing this I have not had a problem. At the moment it is in the shed acting as a freezer for a heap of dog bones! Once they are gone it'll have the drinks back in it. The old fridges that lasted forever did that because they were never turned off!
AnswerID:
361305
Reply By: Member - John T (Tamworth NSW) - Friday, Apr 24, 2009 at 18:02
Friday, Apr 24, 2009 at 18:02
G'day 100 pipes
As has already been said - you are unlucky.
I use 3 Engels - 2 at work and 1 at play. The oldest is about 25 years old, lives in an open runabout boat and gets the crap knocked out of it - and it has never failed. A 60 litre lives in the back of my work 4x4 so it too gets bounced around even though it's secured to the floor of the service body (Telstra style thing) and it's never failed.
And I have a 59 litre Combo in my own 4x4 and the same story - never a problem.
My Camper has 2 of the other ones that start with "W" and they too have never goven a problem over some really rough bits of Oz.
Cheers
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AnswerID:
361306
Reply By: pling - Friday, Apr 24, 2009 at 18:22
Friday, Apr 24, 2009 at 18:22
My original 39 litre is 28 years old and still going strong. Never had a problem. Son uses it now.
I purchased a new 40 litre 4 years ago because I was afraid the 39 litre may give up on a trip. My son knows if it does, he can put his beer in my new 40 litre. (his mother will let him!!!!)
I have never heard of an Engel failing until I read the above reply.
AnswerID:
361315
Reply By: Flywest - Friday, Apr 24, 2009 at 19:00
Friday, Apr 24, 2009 at 19:00
Use 2 fridges
1 Engel 40 liter that ran for 30 years before needing a regas, and now works fine for another 5 years.
1. Waeco 40 liter that works great and never misses a beat, about 2 years old almost.
Cheers
AnswerID:
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Reply By: Best Off Road - Friday, Apr 24, 2009 at 19:21
Friday, Apr 24, 2009 at 19:21
A bit disappointing that a company who advertises reliability as its cornerstone wouldn't fully warrant a three and a half year old fridge.
Like FW I've owned both W and E and they both keep stuff cold.
But, both have poor insulation and there are better fridges on the market.
Cheers,
Jim.
AnswerID:
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Follow Up By: Shaker - Saturday, Apr 25, 2009 at 09:42
Saturday, Apr 25, 2009 at 09:42
They showed some "good faith" by supplying parts at half price.
I really don't understand why peoople expect warranities to be forever. If you buy something with 12 months warranty, surely that's it!
The manufacturer has absolutely no idea how his product has been treated over the 3.5 years, maybe a cheap Chinese generator has been used, or whatever.
FollowupID:
629143
Reply By: Rangiephil - Saturday, Apr 25, 2009 at 09:13
Saturday, Apr 25, 2009 at 09:13
I have a 10 year old Engel which is in the service agent at the moment for a failed thermostat. The thermostat cost is usually about $60 for the part although ther eis a possibility it could be the main circuit board which is $.
It still cools perfectly.
I consider that pretty good seeing it has gone 10 years of continuous operation as a beer fridge when not in the car.
The service agent said he would not touch Waecos as the parts were too expensive . He quoted $900 for a compressor and that he had to "chop the thing open " to fit. An engel compressor assembly is approx $400.
He also said my model was the most relaible and that he saw more of the later ones.
Regards Philip A
AnswerID:
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Reply By: Jack - Saturday, Apr 25, 2009 at 10:38
Saturday, Apr 25, 2009 at 10:38
Engel Fridges simple do not live up to the reliability reputation they have - yes the old ones were reliable, but the
grey coloured generation are not.
My 40l compressor is stuffed and Engel don't want to know me. I am waiting for some reports and user
feedback on the new ARB fridge - It can't be any worse than the Engel.
I have been stung by Engel and my loyalty is gone.
Jack
AnswerID:
361415
Reply By: Gronk - Saturday, Apr 25, 2009 at 12:26
Saturday, Apr 25, 2009 at 12:26
As Jim said, the insulation is ordinary on Engels and Waecos, and for a few bucks extra one of the fridges you couldn't go past would be a Trailblaza......
I own a Waeco 60, and although it runs terrific, my next choice of fridge would be a Trailblaza....no nonsense, aussie owned, good insulation and tough.....
AnswerID:
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Reply By: Holden4th - Saturday, Apr 25, 2009 at 18:31
Saturday, Apr 25, 2009 at 18:31
A fridge is a fridge and the old "this brand is more reliable than that" is really a myth.
My parents bought a Leonard Fridge/Freezer for our
home in 1961. In 2005 (when Mum died) it was still running after just one regassing of coolant. With 5 kids this fridge was opened and closed constantly for a period of 44 years and was still working perfectly. There were no fancy electronics, circuit boards or dials. Just a fridge that you could vary the temperature on by a simple twist of a rotary dial.
The point I'm making is that the fridge ran constantly, as does my Waeco FF40. The Waeco is my beer fridge while it's not travelling (and also while it is I suppose).
For me, it's not about reliability because I believe that if you run your fridge constantly it will last forever.Those who buy a car fridge and only operate it when they want to go away can't really expect their product to last that long.To me it's all about insulation and to be honest neither Waeco or Engel cut the mustard here. I don't know anything about Trailblaza but I do know that an Evakool Fridge is going to work really
well as I use a 60L Evakool FG esky that I've had for years and am delighted with it's insulating abilities.
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