Pop up for PM that isn't there ?

Submitted: Tuesday, May 05, 2009 at 22:50
ThreadID: 68550 Views:2251 Replies:7 FollowUps:4
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I keep getting a pop up screen telling me that I have a Private message, but when I click on the envelope, there is no message ???

Any ideas from the team ?


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Reply By: Bonz (Vic) - Thoughtfully- Tuesday, May 05, 2009 at 22:58

Tuesday, May 05, 2009 at 22:58
Its the Rudd effect Dunco, you see him pop up and you check Canberra and he isnt there.

Its been significantly reduced since the swine flu scare.

Seriously, I havent had the problem myself, have you tried the Microsoft leather approach - re-boot? There may be something int he cache thats seeing the message and re-issuing the popup.
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AnswerID: 363426

Reply By: Richard Kovac - Wednesday, May 06, 2009 at 00:22

Wednesday, May 06, 2009 at 00:22
Dunco

Don't listen Bonz (Vic) - Thoughtfully, He's just a shiit stirrer.

goto your home page (eg little house) and press the "MyMessages" tab you will have a question asked by another member.

Cheers

Richard
AnswerID: 363432

Reply By: Motherhen - Wednesday, May 06, 2009 at 00:26

Wednesday, May 06, 2009 at 00:26
Hi Dunco

Must be a message from the off-shore call centres.My home phone rang a number of times - no-one there - just that background noises that comes from overseas auto-dialling.

Motherhen
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Follow Up By: Member - Mick O (VIC) - Wednesday, May 06, 2009 at 06:18

Wednesday, May 06, 2009 at 06:18
That's the gap caused by the Voice Over Internet Protocol (VOIP) systems they use. It's great because you get a chance to hang up before they can start their speel.

Cheers Mick
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Follow Up By: Motherhen - Wednesday, May 06, 2009 at 15:04

Wednesday, May 06, 2009 at 15:04
Hi Mick

I have no idea the number of times i have hung up on my little grand children who are learning to ring Grandma. Their irate Mum rings back and i saw i thought it was India calling.

Also Call Centres use automated dialling. If no one is available when you answer there is no-one there at all. They know you are home and re-dial, which i let go to the answering machine. At least the grandies say something then if i got it wrong, and the call centre staff go away.

Mh
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Reply By: Member - Mark G Gulmarrad - Wednesday, May 06, 2009 at 06:56

Wednesday, May 06, 2009 at 06:56
Dunco

i had this problem last week. i contacted Damian and he fixed it by logging onto my login details,he said it was a nasty bug in the system and that David was trying to track it down.
maybe try to get someone to MM you and then delete it and see if that works.
MM is on its way from me,cheers.
AnswerID: 363437

Follow Up By: Member No 1- Wednesday, May 06, 2009 at 07:39

Wednesday, May 06, 2009 at 07:39
if this works...look no further ...here tisImage Could Not Be Found
0
FollowupID: 631102

Follow Up By: Member No 1- Wednesday, May 06, 2009 at 07:39

Wednesday, May 06, 2009 at 07:39
bugga....didnt work properly
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FollowupID: 631103

Reply By: ExplorOz Team - Damian - Wednesday, May 06, 2009 at 11:29

Wednesday, May 06, 2009 at 11:29
Hi Dunco,

Thanks for letting us know. There is rather annoying bug in the new message system that needs fixing. In the meantime, just get someone to send you a member message (I can do it this time) and then delete the message - this should clear the cache. We will be working on this today.

Thanks

AnswerID: 363468

Reply By: ExplorOz - David & Michelle - Wednesday, May 06, 2009 at 12:14

Wednesday, May 06, 2009 at 12:14
This issue has been resolved.

David
David (DM) & Michelle (MM)
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AnswerID: 363474

Reply By: Dunco (NSW) - Wednesday, May 06, 2009 at 14:13

Wednesday, May 06, 2009 at 14:13
Hope she works now. Thanks
AnswerID: 363482

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