Computers
Submitted: Thursday, Aug 28, 2003 at 10:13
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raybates
Hi gang
I know that I am going off our usual subject but 18months ago I baught a new PC with Win XP installed but did not get an OS disc with it. It has a non- removal system on the partitioned hard drive. I strongly believe that this hard drive will need replacing shortly and I also wish to upgrade. I have been in touch with the retailer and the manufacturer of the PC but have had no luck with either unless I like to buy the disc. I was to believe that under international law a company was not allowede to sell a new PC that has an operating system without an OS disc???
Can anyone confirm this???????
Reply By: koh - Thursday, Aug 28, 2003 at 12:27
Thursday, Aug 28, 2003 at 12:27
Have you got the Product Key sticker stuck on the machine,
the disc is worth nothing other then an inconvience , all discs are the same given the version is the same
the product key is whats liecenced to you and your computer alone. it is by law we have to attach this when selling a computer. with out it the disc is worth dic, if its not on the machine then they owe you one and you will have the perfect arguement if they have supplied your pute with out one
koh
AnswerID:
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Reply By: Member - Wherethehellawi - Thursday, Aug 28, 2003 at 13:44
Thursday, Aug 28, 2003 at 13:44
Ring microsoft and see if your os is registered...if so ask for a replacement disc. It might cost but should be cheaper than new.
If it aint registered, then go see your retailer and get it sorted out. Make sure they come to the party with new OS.Wow! am I cute
If yer ain't fishing, Yer ain't livin
Richard
AnswerID:
29442
Reply By: ogray - Thursday, Aug 28, 2003 at 13:54
Thursday, Aug 28, 2003 at 13:54
Hi Ray,
There may be a separate partition on the hard disk containing what would normally be supplied on th os cd. You can verify this by looking at the properties of the hard disk drive c.
Start my computer icon and right click on drive c and select properties.
Select the tab hardware and highlight the hard disk drive and select the properties button at the bottom of this screeen.
You should now have another set of tabs to select from select the volumes tab.
Now select the populate tab at the bottom. If you now see two entries with one maybe saying recovery this is where the cd equivelent programs may reside.
You should be able to access this partition and subsequenlty regenerate your system from this area by pressing th f10 key on the first screeen htat appears after booting the PC. You will have two options a destructive regeneration and no-destructive. These are self explanatory.
Try this. Let me now if I can help further.
Owen
AnswerID:
29444
Follow Up By: ogray - Thursday, Aug 28, 2003 at 18:04
Thursday, Aug 28, 2003 at 18:04
Ray,
Whilst this doesn't solve the missing cd, it does give you an option to reinstall the os on the existing system you have. One comment was correct in saying that you can use "almost" any OEM XP install CD to reinstall the os as long as you have the rego key. This is the twenty or so digit number (needed in all cases) that you type in during the install process.
Good Luck.
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