Thursday, Jul 02, 2009 at 15:53
Ben, I don't think they were fighting words... as you've said, it's one thing to have a good design, it's another thing to put it together
well and one critical link in the chain is the quality of materials used. Eg. my impressions of Mitsubishi are that they are a very
well designed/engineered vehicles, but they are a bit lacking on the quality of some of the materials - this is what I understand has led to some of their gearbox/transmission woes.
I remember when Hyundai first came to Oz (I was just a little lad!) and my Dad's Mum was looking for a small car. My Dad advised against Hyundai at least until it had established a reputation, then make a decision. It turned out to be good advice! I'd suggest the same caution here too! Having said that, Hyundai has improved in leaps and bounds and have responded
well to the Oz consumers' demand for quality. But I still wouldn't buy one (because I'm a brand snob!)
Often the cheaper cars will be cheaper for reasons that aren't immediately obvious. Try working on them and you'll probably understand! Or, just look at the wiring under the dash - a cheaper car will just have everything dangling about, a better car will have sponge wrapped around all the connectors so they don't rattle against things, a good car will have the wiring securely mounted, and a very good car will have the wiring securely AND neatly mounted! VW's fit into the last category, but I still wouldn't buy one (even though my Dad always had VW and they were great).
VW (& most European cars) don't rate so
well in reliability surveys (the Jap cars are usually rated the best, in general). Many of the European cars have so many 'smarts' in them that provide many great and wonderful functions, but only when they work. They work
well in the design
shop, even in the showroom, but often in the day to day they start to suffer. My director swore he'd never buy another BMW after he lost thousands in depreciation when the odometer 'added' 30,000km to the reading on a two hour drive one weekend (of course, he couldn't have it fixed because it's illegal to wind them back!). Another colleague had his VW crippled by a faulty door-open/closed sensor which was going to cost in excess of $500 to replace! (unfortunately the switch didn't just turn on the interior light - it was linked to a whole host of other features, including the immobiliser!). My brother had a colleague who had to call an after-hours tow truck to take his VW back to the workshop to replace the headlight globes (one had blown earlier and he hadn't got to fixing it, he was stranded when the second blew as they couldn't be changed 'by the side of the road'). I would have bought a VW once, but not now...
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