Qantas - Bronze Whalers of the Skies

Hi Bob, you can add Quest Apartments to that list as well. We booked a room in Parramatta a couple of weeks ago for a Monday night, as Geoff had to be at a course at 7am on the Tuesday morning. They insisted I give them our cradit card number to hold the room, so I give them the cradit card details. Anyway, the course was cancelled, so I rang them at 12.30pm on the Sunday afternoon to cancel the booking and explain why, and because it was not enough notice, they still charged the $129 to our credit card.
Didn't I tell them what I thought of Quest!

Never ever agiann will I stay at Quest appartments, and never ever will I give out my credit card details again for a booking. I will chance it and turn up at a motel and hope they have a vacancy. If I had of known we would still be charged, I would have been horrible and not even rang to cancel the booking. I bet they still hired the room out for the night.

Quest Appartments make me sick too, I know how you feel, but I suppose someone has to pay these Million dollar salaries,,,,,,,,,,,,,,,,,,,,,,,,
Karen

Well I guess it is all in the fine print, for those that read the condition….but crooks?

I mean, for many people these days the cab ride to the airport, with toll roads, airport taxes, ends up making the flight the least expensive bit of the trip. For me I sit back, relax (get fed, and arrive in another east coast city within one hour), with a beer in hand after 4pm and all for less than a hundred bucks, usually…..almost feel like a burglar myself sometimes!

Hear what you are saying though Bob!!

Bob, At the end of the day Qantas advise you of the conditions under "fare types" when you book. It is then your choice to take a no frills fare type and take the risk of something happening or alternatively take out travel insurance which would have cost you about $15. Qantas are not crooks, you made the wrong decision and unfortunately you are not happy with that decision, it is not Qantas's fault.

Cheers


Mark

Add to that list certain Govt Departments.

Bought a Rodeo ute as a little project, sent the Change of Ownership papers in, two months later received an infringment notice with a $100 penalty + the $28 CoO charge.
Thought I missed the initial invoice somehow and paid the $128.
3 weeks later the iinvoice for the $28 came in the mail. Told, nicely, get stuffed !!!

Been putting in my BAS monthly on time since the GST was introduced.
One month the statement hadn't arrived, rang the ATO who said they would send another one out, it arrived, I filled it out straight away and returned it.

Got clobbered with a $200 penalty because it arrived 3 days late.


Can remember a time when people trusted Govt, major institutions and large companies to do the right thing, now, we spend half our lives trying to avoid becoming their victims.


Cheers......Lionel.

My wife flies interstate quite regularly and I can tell you the airlines are all crooks. Book and pay for a ticket 6 mths in advance, turn up to the airport an hour and a half in advance to book in....sorry all the seats are taken. Don't believe me? Its happened twice in the last year once on Virgin, once on Qantas. They all over book the flights and count on no shows. 'Sorry madam you will have to wait over there with those other sour looking people who are also now on standbye' but said with a smile.

We have learned now. Print your boarding pass 24 hrs early on line and you are ok. This last long weekend, my wife was travelling with an associate on the friday to Adelaide. The wifes companion didn't do the 24 hour thing online and couldn't get on the flight. No seats left ha ha!

You are all warned now about this thievery.

Mike

Bob,

I'm sure you will find this Blog very entertaining:

Site Link

Is this the Not Good Enough website?

I thought I had logged on to ExplorOz.

After reading this thread I got to thinking why is it that most airlines, not just Qantas, don’t let you change the name on your ticket……so I asked someone in the business of knowing these things why this was so……….

The response…….

Usually if you book early, you can get a better deal. But if you have the ability to change the name on the ticket someone (brokers/scalpers) will make a business out of buying all the discounted tickets when released and then sell them at a profit to last minute travellers. That price will still be less than what the airline will charge, so you’ll still buy from the ticket broker/scalper. Much like trying to get concert tickets ten minutes after sales have opened only to find it is sold-out. Then months later you can get any number of tickets you want, just at a much higher price than they were originally offered at.

Over time this would push ticket prices higher because few people would buy from the airline at the last minute, so the early booking prices would have to rise to compensate for that loss.

Hey…sounds plausible………..

Cheers

Ive seen quantas at it first hand perth airport - flight to melbourne.

mates dad was on it - sudenly CANCELLED

not delayed CANCELLED

it was about 10.00pm

passengers were left in a massive Q trying to deal with just 2 staff trying to rebook them.

he was offered a Deathstar flight. When he enquired about the difference in cost between deathstar and quantas he was told he could always come back tomorrow and fly quantas