Sunday, Jan 31, 2010 at 13:00
Hi Tony
I do jump on these posts as believe or not there are people who go remote believing Next G will save them if something goes wrong. It can be a matter of life and death out there if there really is a need for communication.
I educate the Telstra call centre staff occasionally as the ones i get to talk to seem think the 99% of the country they quote means area not
population - or being city based just haven't thought. Like before we went away last year, i rang to activate my satellite phone plan and got a very pleasant and obliging
young man. Although he was not with satellite phone section he wanted to try and help if he could. As it took me two and a half weeks to get through to the satellite section and have the plan de-activated the previous year, i liked the idea that he may be able to do it for me. When he answered and i explained what i was ringing about, his first response was "Why oh why would you want a satellite phone when Next G covers 99% of the country?" I responded i would be going through the
Gibson desert from WA to NT (we were taking the
Gary Junction route). He initially seemed surprised that it did not have Next G cover, so i suggested he look at the Telstra coverage map. He did, and seemed surprised at the result, then surmised that with the cover being 99% of the
population there was probably not much
population in the
Gibson Desert. After going and talking to supervisors a couple of times, he did it, apologising for keeping me waiting. I was very pleased as the wait was nothing compared to last time.
Cheers
Motherhen
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