Chescold F400

Submitted: Friday, Feb 26, 2010 at 21:51

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I have just taken delivery of a new Chescold F400. Imagine my surprise when I found, not a 3 way fridge but a 1 way fridge inside.
There was only a 240v cord and no gas regulator and hose nor a 12v cord, hence 1 way.
Dometic Service Dept told me that there were too many gas connections to supply (I thought there was an Australian standard) and that the cigarette plug was too weak to handle the 10amp draw (there are stronger plugs available).
After paying over $1100 for an appliance that should have over 10 years service life is it too much to expect it to be supplied with all accessories?
I estimate that they could supply the extra cords and hoses for about $50 when you take into account the bulk purchase discounts available to a big corporation.
Any one else think it is a poor performance?

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Reply By: Shaker - Friday, Feb 26, 2010 at 23:51

Friday, Feb 26, 2010 at 23:51

I think it is not right, but much the same as a computer printer comes with no interface cable.

AnswerID: 406256

Reply By: Road Warrior - Saturday, Feb 27, 2010 at 11:36

Saturday, Feb 27, 2010 at 11:36

Mmm I'd be giving consumer protection in your state a call I think...

AnswerID: 406315

Reply By: Member - Oldbaz. NSW. - Saturday, Feb 27, 2010 at 11:41

Saturday, Feb 27, 2010 at 11:41

I think you have been done. Not sure if you will ever get a gas reg & hose, I
havent seen that supplied when new, but easily remedied. The 12v cable is a different matter..I would complain long & hard about that. Did the instructions
show how to attach one ? The cig plug is not the way to run on 12v & the size
of wire is never big enough for efficient running anyway, but if shortened as much as possible will be ok. I'm not sure you can legally play around inside the
cabinet in the presence of 240v cabling anyway.......oldbaz.

AnswerID: 406316

Reply By: petengail - Sunday, Feb 28, 2010 at 08:09

Sunday, Feb 28, 2010 at 08:09

hi we have a chescold RC1180 - I was advised by the sales guy BEFORE I forked out my hard earned that it needed a regulator. I think it cost 20 bucks, on reading the instruction manual I found that it had to be hard wired to the battery. I had this done when I had the electric brakes from the old vehicle fitted to the new one, so dont really know how much it cost.

AnswerID: 406442