?? problem with 3 way fridge ??

G'day to all
Bought a brand new Jayco Discovery 17-55.3 (shower/toilet/rear door) in November 2009. Hardly used it but in February found that the fridge wasn't working on 240V a/c - gas and ?batt? okay... It just wouldn't turn on.
Took it to Jayco seller who "fixed" the 240V fridge problem. Worked okay for that trip - never used it since until today - again, just wouldn't turn on. After many wagglings of the plug and trying different plugs - low and behold it was suddenly working...
I've got a (horrible) feeling that the fault is internal...
Should I be getting this feeling - or is there a simple answer please??
Jedo
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Reply By: Jedo_03 - Monday, Mar 08, 2010 at 20:23

Monday, Mar 08, 2010 at 20:23
Sorry
Should add that said fridge is a Dometic RM2350
Thanks
Jedo
AnswerID: 407929

Reply By: Member - barry F (NSW) - Monday, Mar 08, 2010 at 20:34

Monday, Mar 08, 2010 at 20:34
If you only bought the van with the Frig in it Nov 09, wouldn't it still be under warranty. I know you have already said you took it back to the "seller" once, but if it were me I would be back on his door step. Sometimes when you try & fix these sort of things yourself you might void your warranty. Cheers
AnswerID: 407932

Follow Up By: Jedo_03 - Monday, Mar 08, 2010 at 21:46

Monday, Mar 08, 2010 at 21:46
Hi Barry
Thanks for that...
No - I wouldn't try to "fix" the fridge (wouldn't know how to) apart from waggling the plug and pulling it in and out/trying it in different plug-holes...
I just wanted re-assurance that I wasn't doing anything "grey-haired" before I approached the dealer again...
And I should add that the dealer is a 700Km round trip from me - which is a bit of a journey if the problem is merely the seating of the plug in the plughole that requires just a waggle or two - or three...
Jedo
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FollowupID: 677861

Reply By: Member - Teege (NSW) - Monday, Mar 08, 2010 at 21:44

Monday, Mar 08, 2010 at 21:44
Jedo
Have you ever noticed how big the workshops are at Jayco dealerships? They are flat out doing warranty work. Just get on the end of the queue.

teege
AnswerID: 407946

Follow Up By: Jedo_03 - Monday, Mar 08, 2010 at 21:57

Monday, Mar 08, 2010 at 21:57
Hello Teege
See above - My Jayco Dealership is a 700Km round trip... So I was just asking if there might be a simple solution - can't fathom why the fridge didn't start, and then did start...
I'm not knocking Jayco...
Jedo
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FollowupID: 677864

Follow Up By: Hooroo WA - Monday, Mar 08, 2010 at 22:33

Monday, Mar 08, 2010 at 22:33
Hi mate,

Unfortunately Jayco have the poorest build quality out of ALL the caravan brands. While all have problems the Jayco is by far the worst. They build flash looking vans at a great price. Unfortunately they build them down to a price.

I am not trying to make you feel bad but the reason for this message is to say they also have the best warranty service I believe (and the busiest).

The drama is, at Caravanland here in WA they are really a bunch of ruthless ex used car salesmen and to get anything you really have to push them and be firm, especially when the trip to fix THEIR problem involves 700km.

Best of luck but please ride them hard and get it done properly.
This is the bit where I should tell you some war stories, but I wont.

Best of luck and enjoy your van once the bugs are sorted.

Yes, I was a Jayco victim,

Cheers and Hooroo
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FollowupID: 677870

Reply By: Batt's - Monday, Mar 08, 2010 at 22:31

Monday, Mar 08, 2010 at 22:31
Sounds like you need to cut the plg off & wire up a new one could be a loose or broken wire in the plug in you have to wiggle it to get it working. You could have an electrical fire start with a problem like that don't take the risk especially in a van
AnswerID: 407963

Reply By: Member - Boeing (PER) - Monday, Mar 08, 2010 at 23:11

Monday, Mar 08, 2010 at 23:11
Jedo, You paid good money for the van with the specifications stating that it had a 240v fridge. Take it back and demand that the fridge be fixed this time. You don't want to be doing a big trip and find that the fridge does not work in Alice Springs. As stated Jayco build a flash looking unit but it is built to a price.
AnswerID: 407973

Reply By: get outmore - Tuesday, Mar 09, 2010 at 02:30

Tuesday, Mar 09, 2010 at 02:30
I would place alot of money on the issue being the external wiring rather than the unit itself

it likely goes through relays and fuses somewhere

but I would get it done under warrenty
AnswerID: 407986

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