problems with setup satellite tv for caravan

Hi there
We have a satellite tv set up (optus C1) that we are using to travel around Australia with. We used it the first 5 months on the road but haven't used it for about 5 months now. We are having problems getting it set up. Does anyone know if anything has changed with this. Someone told us they had been informed the LMB has changed! We have tried rebooting card - nothing, Any help appreciated.
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Reply By: austastar - Sunday, Mar 28, 2010 at 17:21

Sunday, Mar 28, 2010 at 17:21
Hi, had similar problems some time ago - needed to send the card back to supplier for reprogramming.
This happens fairly regularly, and now we just don't bother using it.

Do you get a message on the screen that the program is scrambled?

AnswerID: 410783

Reply By: Member - Doug T (NT) - Sunday, Mar 28, 2010 at 17:23

Sunday, Mar 28, 2010 at 17:23
I would suggest emailling or phoning these.

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PO Box 1016, TOWNSVILLE, Qld, 4810
T: 07-4726-2097 | F: 07-4726-2109

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AnswerID: 410784

Reply By: Member Boroma 604 - Sunday, Mar 28, 2010 at 18:30

Sunday, Mar 28, 2010 at 18:30
Havee had this happen a number of times, they seem to send update codes out on a regular basis and if you are not connected your Box of Brains doesen't get them. If you leave it switched on pointed at the Stellite as if you are usng it and also leave your TV on you will most likely find it will come back on, may take up to 24 hours. It seems it takes the Brain Box up to that long to get all the info & digest it.
Boroma 604.
AnswerID: 410792

Reply By: Member - Graham H (QLD) - Sunday, Mar 28, 2010 at 18:47

Sunday, Mar 28, 2010 at 18:47
Fastest way is to ring Optus and get them to send a signal to wake it up.

This happens if you havent used it for more than a couple of weeks

If you get " scrambled channel" leave it for a couple of hours and see if it comes back on

If not ring Optus
AnswerID: 410793

Reply By: kostacaff - Sunday, Mar 28, 2010 at 19:48

Sunday, Mar 28, 2010 at 19:48
Thanks everyone will give your replies a try. We did have it on for 12 hours and nothing happened. Maybe need to be more patient!!! Optus sounds like the go. Cheers I will be back if it doesn't work.
AnswerID: 410807

Reply By: gqturbo - Sunday, Mar 28, 2010 at 20:11

Sunday, Mar 28, 2010 at 20:11
Hi you may have to get a new LNB one with a low freq of 10700 the 11300 ones no longer work for austar I bought one on fleabay for about $20.00
AnswerID: 410810

Follow Up By: DIO - Sunday, Mar 28, 2010 at 20:35

Sunday, Mar 28, 2010 at 20:35
I am currently using an 11300 watching off Optus C1 and have no problems receiving perfect signals.
FollowupID: 680811

Follow Up By: gqturbo - Monday, Mar 29, 2010 at 07:18

Monday, Mar 29, 2010 at 07:18
DIO I am using an austar receiver and the channels disappeared one by one until i changed lnb,s also happened to one of my mates Brian
FollowupID: 680863

Reply By: DIO - Sunday, Mar 28, 2010 at 20:45

Sunday, Mar 28, 2010 at 20:45
kostacaff, if your dish is correctly aligned, you have all of the cables connected correctly, no one has played with any of the settings of the receiver and you have your card in place, you should at least be able to receive the tuning channel - usually channel 1 and often named INFO 156(degree)E if you cannot see that channel then I'm afraid you have a problem. You haven't stated what type of card you are using. Is it an authentic Optus card? If it is, as others have suggested you will have to contact them to have specific areas (channels) activated. If you are using a gold card (pirate card) you may need to go back to the source of supply and have it checked. I would be inclined to make sure that everything is correctly tuned, cabled etc and take it from there. Don't forget to check that the LNB hasn't rotated in its cradle. If it has, that may be a contributing factor to your problem. You may also need to re-scan the channels on your receiver. If when doing so no channels appear after scanning then you have an alignment/tuning problem. Sometimes it can take hours for the receiver to make connection with the satellite if it hasn't been activated for a while. Good luck.
AnswerID: 410816

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