dvd - "country code"
Submitted: Wednesday, May 26, 2010 at 21:11
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Steve
This is a new one on me. I thought I'd lash out $150 on a boxed set of dvds of an old show that we used to enjoy from Amazon. I've bought plenty of stuff from them over the years but got this thing back and I can't play it because it has the wrong country code. They know it's coming to Australia and on the box it says made by the BBC in conjunction with the ABC (the Oz one) I've been through the dvd player manual and followed all
the steps to no avail and am about to return it to them. There's no option for dialogue because they're all dreop-down lists to choose the reason for return. But does this mean the end of Amazon for us? I'm buggered if I'll be ordering any more from them unless I can be sure this is sorted out.
I just hope somebody pops up and says "press button B and you're away" but somehow doubt it.
Reply By: ChipPunk - Wednesday, May 26, 2010 at 23:47
Wednesday, May 26, 2010 at 23:47
Technically, region codes are illegal in Australia (ACCC ruling - "restraint of trade").
And I'm sure our American cousins would not impose region codes since they too are into "Free Trade". (LOL!)
But yes - there are sites that supply the appropriate unlock codes.
If I recall, you should also be able to go to the retailer that sold the device (player) to you and they "shall" solve the problem. (Otherwise they are selling illegal merchandise aren't they?)
And of course if Amazon have sold you something that is "unfit for purpose", that to is covered by the ACCC regulations and a solutions else refund shall be supplied.
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Follow Up By: Member No 1- Thursday, May 27, 2010 at 08:47
Thursday, May 27, 2010 at 08:47
is Amazon aus?
""unfit for purpose", that to is covered by the ACCC"
our rulings do not apply to products one imports for themselves
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Follow Up By: ChipPunk - Thursday, May 27, 2010 at 09:05
Thursday, May 27, 2010 at 09:05
No, but it covers products sold into Australia - whether through a retail
shop front or website.
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Follow Up By: Honky - Thursday, May 27, 2010 at 09:52
Thursday, May 27, 2010 at 09:52
I think you will find Amazon have a disclaimer about regional codes.
So it is up to the buyer to make that decision.
Honky
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Follow Up By: Member No 1- Thursday, May 27, 2010 at 09:53
Thursday, May 27, 2010 at 09:53
i dont think your right ChipPunk
thru a retail
shop yes it would......but not for stuff you purchase overseas your self.
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Follow Up By: ChipPunk - Thursday, May 27, 2010 at 10:19
Thursday, May 27, 2010 at 10:19
I have never bought from Amazon.
But if it is similar to eBay (even pre eBay.com.au), then what I say is correct.
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Reply By: Gone Bush (WA) - Thursday, May 27, 2010 at 06:57
Thursday, May 27, 2010 at 06:57
Amazon have quite a prominent blurb about Regions and buying from outside the US and the discs may not play when you get them.
It pays to read the fine print because there's not much point in returning them.
However, most, if not all, new DVD players are Region Free and cheap. If you end up buying a new one take one of your discs into the
shop and try it first.
Out of curiousity, what was the show?
I wanted to buy "The History of Britain" by Simon Schama. The ABC
Shop wanted about $150 for the 6 disc set. That's just silly. I got it from Amazon UK for $25 shipped.
cheers
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Follow Up By: Steve - Thursday, May 27, 2010 at 08:19
Thursday, May 27, 2010 at 08:19
All Creatures Great and Small - 7 series + 3 x Christmas specials (33 discs)
see you in a couple of years time
;-))
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Follow Up By: ChipPunk - Thursday, May 27, 2010 at 10:17
Thursday, May 27, 2010 at 10:17
Alas their blurb is overruled by our legislation, but that depends on whether "bought overseas" or bought through a website "here"....
People said we couldn't stop eBay - an overseas company etc - from enforcing PayPal-only payments. But we did. (LOL!!!)
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Reply By: Member - Amy G (QLD) - Thursday, May 27, 2010 at 07:25
Thursday, May 27, 2010 at 07:25
I have noticed with some of my DVDs (very few, just a couple of specialty ones that not many people would buy) that they are really really really coded to region 1 and won't play in my Aussie-bought Samsung DVD player that normally plays whatever region it likes.
To overcome this problem I have my computer thinking that it is in Region 1- I hook it up via HDMI cable to the TV, open the DVD in Windows Media Player (VLC quality is terrible on a big screen), switch the screen output over and watch them on the TV.
It's a bit of a pain- I don't know what these people want to achieve by putting super-duper region locks on their DVDs!
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Follow Up By: Member No 1- Thursday, May 27, 2010 at 08:51
Thursday, May 27, 2010 at 08:51
"very few, just a couple of specialty ones that not many people would buy"
you'll go blind watching that stuff...hahaha
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Reply By: OREJAP - Thursday, May 27, 2010 at 10:20
Thursday, May 27, 2010 at 10:20
Hi Steve, I have felt your pain. I bought a
well known brand (I don't know whether I am allowed to mention it here but it is the opposite to blunt!!) Great surround sound with all the speakers and just mighty to watch a good DVD. Tried to play some DVD's & the player kept telling me "error" So went into codes on the "Puter" to change my player to accept ALL DVD's.
Well my brand didn't have a code so I was stuck. Next thing (Months later) DVD Player stopped playing discs. Because DVD Player & surround sound in the one unit it looked like I had to throw it all away. A trip down to local Dick Smith store & $30 later new DVD player only. Hooked wires from original unit (amplifier) onto new DVD player & away we go.
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Follow Up By: ChipPunk - Thursday, May 27, 2010 at 10:33
Thursday, May 27, 2010 at 10:33
Is that one of those el-cheapo $30 DVD players that had "undocumented features"...?
Like it plays mpg and other formats that others don't?
My $30 Palsonic plays mpg etc off DVD+/-RW etc - that's why I bought it.
That's the problem with el-cheapo stuff - they couldn't be bothered turning off the features as done with more expensive brands and models. (Must be the high labour costs.)
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Reply By: Steve - Thursday, May 27, 2010 at 15:16
Thursday, May 27, 2010 at 15:16
It's all very
well them putting a disclaimer (and the onus on the buyer) on their site but if you don't suspect any such sudden restrictions you'll just hop on and spend spend spend :-0. I went into their returns feature and surprisingly had the chance to send the dvds back for a full refund but apart from the disappointment of going without, I thought maybe one of you good chaps would come to the rescue.
I'd've thought anyone from Oz buying in the UK, something with new restrictions on it should be notified at the point of paying. They don't mind going out of their way to make a point when it suits them.
My player is an LG and the weblink that was put up on reply#5 (thanks Tone;-)) would be worth bookmarking if you haven't come across this yet.
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Reply By: Member - Bucky - Friday, May 28, 2010 at 05:11
Friday, May 28, 2010 at 05:11
Steve
DVD 0 (zero) is zone free, and should play anything..
From what I have found out, over the years, the cheaper the brand, the more DVD's it will play, as there are many formats.
I have a Aldi special ( $50 ), and it plays anything
I have a Pioneer, it plays anything.
I have a Phillips DVD recorder, and it's fussy. And will be going to the tip soon as Hi Def TV is all I can get.
Will be switching over to a media player... ( no DVD's ever again Yippieeee! )
Cheers
Bucky
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