This is a must read for people who have Windows 7 upgrade.
If you use Windows 7 upgrade you have to have a legit licensed copy of either XP or Vista.
Well after 2 days of headaches I thought I would post this to stop others have problems.
It all started when I decided to upgrade one of our PC's from Office 2007 professional to a free upgrade of Office 2010 Professional, loaded Office 2010 with no issues but their email software "Outlook 2010" decided to have a dummy spit and could not locate it's data file......and I could not force it to find it.
The short of it ....
OPTION A - I removed Office 2010 and thinking if I reinstalled it, Outlook would create a new date file and we would be off and running...WRONG.
OPTION B - Format HD and reinstall Windows 7. (no big deal)
So after trying option 1 and not getting anywhere I them went to option 2.
Every thing was going great until Windows 7 on line validation came back and said the product key is not valid.
So on the internet.......I eventually found that if you are using Windows 7 upgrade and you format your hard drive Windows 7 can not be validated unless you reinstall your previous operating system (XP or Vista) and then upgrade Windows 7 upgrade.
The problem I have is we upgraded from Windows 7 from XP about 6 months ago and throw out XP after running Windows 7 with out issues for 3 months (6 year old operating system disc why would I want to keep it).
So phoned up Microsoft with the issue and got told " The only way to reinstall Windows 7 upgrade is install you previous operating system and them reinstall Windows 7, I advised them I did not have the previous operating system as it got tossed out, the response was bad luck you have a disc that can not be used and you will have to go and buy a full version of Windows 7 and reinstall it...no ifs or buts.
I likened it with the guy on the phone to being like "if I changed a light bulb in my house I would have to reapply and pay a reconnection fee to the electricity company".
So if you have Windows 7 upgrade DO NOT REFORMAT YOUR HD and if you do and you don't have the previous copy of your operating system handy Microsoft wants another $300 for your effort.
Bear in mind I have not changed any hardware.
My reply to Microsoft s "I'm against pirated software but I can understand why people do it now, I informed them I not going to buy a new copy but I will go online and find a VALIDATION HACK".
So any I a software pirate?
Or have I been forced into it by Microsoft.
By the way don't upgrade to Office 2010...to put it bluntly it's 300 programs compressed into 1, stay with Office 2007