Another Computer scam still going strong

Submitted: Monday, Jan 10, 2011 at 22:23
ThreadID: 83585 Views:3319 Replies:5 FollowUps:5
This Thread has been Archived

Got rung tonight from a Harry Curry saying he was from Microsoft.

HMM Microsoft dont ring people so I suggested what he could do to himself with the hand using the phone for entertainment and hung up.

The scam is outlined in the link but basically they tell you your computer has

faults and to go to a certain website and allow remote access and they will fix it

They muck around and it costs you money for them to do it and they also plant a keylogger or similar on your machine to hook all your passwords and details

Back Expand Un-Read 0 Moderator

Reply By: racinrob - Tuesday, Jan 11, 2011 at 09:13

Tuesday, Jan 11, 2011 at 09:13
I had a similar call before Christmas from a person claiming she was from the "Windows Help Desk" and my computer was at serious risk from malwares blah blah blah. For $75 they would clear up this threat and then for an annual subscription they would make sure it wouldn't happen again. The alarms bells chimed in about now so I hung up.

AnswerID: 441453

Reply By: Chris & Sue (Briz Vegas) - Tuesday, Jan 11, 2011 at 09:31

Tuesday, Jan 11, 2011 at 09:31
G'day Graham,

I've had 4 of these calls in the last month from similar blood-suckers, all sounding like they came from the subcontinent (Three Harrys and a Harriet).

I have to admit to a rather devilish streak (and 25 years of IT background) so I tend to string them along a bit but at no stage are they ever going to get me to go to their website or invite them into my system. I figured I had a win with the last one as she hung up on me!

The below exchange is after she's told me that they have been advised that my PC has a problem. They didn't ever disclose what the problem was, or who advised them of the fact but implied that they were authorised by Microsoft.

HC: Please turn on your computer and connect to the internet.
Me: Which computer?
HC: The one that connects to the internet.
Me: I have 6 computers that connect to the internet. Which one should I use?
HC: The one with Windows 7
Me: I have 2 with Windows 7 on them. Which one should I use?
HC: The one you use to connect to the internet the most.
Me: That one is being serviced and isn't available. What should I do?
HC: Use the other one.
Me: But if the one I use the most has the problem, how is logging on with the other PC going to help?
HC: Umm.....

Hey, us retirees have to get their fun where they can. ;-)

As you rightly point out, Graham, do NOT let the bottom feeders anywhere near your computers.

AnswerID: 441456

Reply By: Member - joc45 (WA) - Tuesday, Jan 11, 2011 at 12:13

Tuesday, Jan 11, 2011 at 12:13
Yes, I also had one the other day purporting to be Microsoft. I would have hung up on him, but pressed him with "are you actually Microsoft?". Very difficult to follow his Indian accent, but he said they were "affiliated with Microsoft", along with McAfee, et al. A lot of techno-babble about how malware and viruses were affecting my computer, which they had been monitoring for some time. And it was running at only 67% of max performance. This guy was rabbiting on about how the malware was even slowing my motherboard. I pressed him on which computer was infected, as I had several. What was the MAC address? Lots of ducking and diving with loads of techno-babble. I kept him on the phone for over half an hour.
Anyway, I checked out They've put a lot of work into this site, with branches all around the world (read India) and affilliations with lots of reputable companies. Lots of work put into this site, but loads of typos; eg, "Rapid Solution on Cloudy Computing" LOL!. And lots of testimonials from happy customers saying how good they are. They apparently have gay married customers, as one testimonial has a Steve Parker talking about his husband dying of cancer! And they've installed lots of hits on Google with sites recommending them.

Stay clear!

AnswerID: 441469

Follow Up By: Kanga1 - Tuesday, Jan 11, 2011 at 14:12

Tuesday, Jan 11, 2011 at 14:12
Fun and games with these cretins, we ask them to hold please, and just leave them waiting. After a half hour or so we hang the phone up. Saves getting all fired up and agitated or conned, and keeps them from bothering somebody else for a few minutes. :)
Cheers, Kanga.
Tempus Fugit


My Profile  My Blog  Send Message

FollowupID: 713559

Reply By: Bazooka - Tuesday, Jan 11, 2011 at 18:20

Tuesday, Jan 11, 2011 at 18:20
Reminds me of an old MicroSoft joke I heard at a conference some years ago:

One wintry morning a helicopter was flying a VIP from the city to Seattle airport when an electrical malfunction disabled the navigation and communication equipment. Due to the thick fog the chopper pilot couldn't get a visual fix on his position, but then he saw a tall building and quickly hatched a plan. He flew toward it, hovered next to windows where people had gathered to look, and got his passenger to hold up a large sign which said: "WHERE AM I ?"

The people in the building quickly responded with their own sign which read : "YOU ARE IN A HELICOPTER."The pilot smiled, waved, looked at his map and set his course for the airport.

After they had landed the VIP asked the pilot how he'd worked out their position from the sign. "Well", he said, "I knew that the building had to be the MICROSOFT HQ because they gave me a technically correct but completely useless answer."

AnswerID: 441503

Follow Up By: Member - Scott M (NSW) - Tuesday, Jan 11, 2011 at 18:34

Tuesday, Jan 11, 2011 at 18:34
Baz, that could be Oracle these days as well...
FollowupID: 713588

Reply By: Dion - Tuesday, Jan 11, 2011 at 19:18

Tuesday, Jan 11, 2011 at 19:18
I'm fearful my Mums computer has been subject to this about 4 weeks ago. Other than the inconvenience of it all, how do we check that keylogger has/hasn't been installed? And if there is, how do we git rid of it? I'm concerned for Mum as she does most of her banking on it. I guess ultimately as it's a laptop, although I think it was brand new early last year, it is as slow as a wet week, it would be disposable. As it's plug ADSL, even if the laptop is completeley replaced, is there any effect on a replacement being plugged in?
We've had a few phone calls that show as oversea's on the caller id, which we ignore, but I now like the idea of picking the phone up and putting it down for a while.
AnswerID: 441511

Follow Up By: Member - Graham H (QLD) - Tuesday, Jan 11, 2011 at 19:45

Tuesday, Jan 11, 2011 at 19:45
Did she actually go to the website and give them access.

If so I would not use the machine on the net for anything.

Take it to a shop and tell them EXACTLY what she did and get them to run a bot and virus check on it.

The trouble with novices is they tend to click on all the flashing signs on websites that have them there to trap you into doing that.

Does she have any security programs running.

Despite what others will say about some of the free programs I have Nortons Internet Security, Adaware and Spybot ( both free) but very good.

I ahve not have a virus or any spyware for years.

I do NOT click on anything I am not sure of.

If the machine is running slow it is probaly full of nasties which can do untold damage. Check her bank accounts from your amchine if you are sure its clean.

You dont need to buy a new one just get someone who knows what they are doing to give it agood clean out and give Mum some solid advice about what NOT TO DO Like not going on Casino sites and stuff like that.

She may not I know but those sort of palces are fraught with danger.

I know I have spent several years cleaning machines just like hers.

FollowupID: 713597

Follow Up By: Dion - Tuesday, Jan 11, 2011 at 20:58

Tuesday, Jan 11, 2011 at 20:58
thanks, will have to do that. We'd both been doing banking on it, then I found out what had occurred. Now only do banking on mine, I have not noticed anything untowards happening with my accounts, and thus far, neither has she. But will still get it cleaned up properley.
FollowupID: 713604

Follow Up By: Member - Graham H (QLD) - Tuesday, Jan 11, 2011 at 21:21

Tuesday, Jan 11, 2011 at 21:21
Remember that 90% of Computer faults are due to the connection between

the chair and the mouse LOL

FollowupID: 713608

Sponsored Links