Thursday, Aug 04, 2011 at 10:38
An interesting discussion on a topic that is going to come up more frequently, given the higher level of the Australian dollar, and ease of access to product in other countries.
On the topic of tyres, it is clearly evident that you can import tyres from the US at prices that are below what you would expect to pay locally, although I don’t necessarily accept that the difference is profit to the local suppliers or retailers as they have a totally different cost base to take into account compared to the occasional Mum and Dad importer.
Often these discussions focus (almost entirely) on the benefits derived from the exercise, the money saved, but there seems little discussion on the potential pitfalls. After all isn’t it like investing? The safer the investment, the lower the return, the more risk you are willing to take with your money, the greater the return – well that is how it usually works.
When you go to a local tyre distributor or retailer, and if you
shop around there are some good deals to be had, you will find most of the risk of your purchase has been eliminated before you hand any cash over.
For starters, you’ve got the opportunity to view the outlet you are purchasing from, in many cases this will be a major distribution channel or retailer that is well known locally, so reputation and reliability can be readily assessed. You can view the product, and obtain advice (yes – sometimes this lacks!) and you have access to a workshop that will fit, balance, and align your purchase, as well as take care of the old tyres, after all they need to be disposed of, you’ll get a cup of coffee and a read of a four-wheel drive magazine and be gone within an hour or so of turning up.
This all happens before you hand over the cash, which is usually the last part of the transaction. And if you drive out and have a problem you’ll most likely be covered by a warranty and Australian consumer protection laws. The risk / reward pay-off is similar to a safe investment, low return (you pay more money for your purchase), but the risk to you is relatively low, almost non-existent if you are diligent enough.
For those going down the route of the offshore purchase the risk / reward equation has just changed dramatically, sure the pricing looks attractive, in fact far cheaper as highlighted in earlier posts, but what about the risk you now assume that someone else did previously?
For starters it is most unlikely the seller is known to you like say a Bob Jane, or Jax tyres might be (I’m not endorsing them, just case of point), so assessing reliability and reputation is more difficult, sure you can review what other people have said, but they are unlikely to be a household name in Australia. Can you be sure that you will actually get the exact product you order, sounds simple, but many disputes with importers and overseas suppliers’ centres around this very issue.
And of course they won’t ship anything to you until you have paid over your money, so the situation could arise that your tyres arrive on the doorstep and when you open the package they aren’t what you expected, maybe they are seconds passed off as new, whatever the issue, you now have the problem that they have your money, and you have the wrong product. Perhaps this can be corrected, but it is sure to involve more expense to you in the least, or a protracted argument that might see you lose some or all of your financial outlay at worst. It is unlikely Australian Consumer Protection Laws will assist and credit card companies don’t get involved in ‘commercial’ disputes so don’t rely on that for recourse.
And there is also the potential for the ‘hidden costs’ the things that maybe you didn’t factor in, or were not aware of.
So like a ‘riskier’ investment the reward is now much greater (tyres are cheaper), but so is the risk you’ve assumed.
Are you happy with this risk? If you apply the same criteria you do to investing, that is you assess all the risks and balance it off against the reward, and you are happy with the pay-off, then importing your own tyres could be the way to go...
But as always, Caveat Emptor!
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Follow Up By: Member Al (Sunshine Coast) - Thursday, Aug 04, 2011 at 13:13
Thursday, Aug 04, 2011 at 13:13
Landy, I agree with everything you have said. You clearly have an insight that is lacking in many of the posts before this.
In particular, there is displayed a belief that an importer/distributor/vendor or anyone in business pockets the so-called "markup" (gross profit). Anyone who has actually conducted a real business would know that is not so. There are many more costs than most purchasers realise which results in a Net Profit and even then there are costs such as loss of productivity due to illness, annual leave, and the need for many out-of-hours work just to "Do The Books" and attend to bureaucratic demands (Statistics, taxation, audits).
If you have not been there, you have no idea of what's involved.
It really is not possible to make direct comparison between an overseas/imported item cost and the local retail price.
As you say, go ahead and transact the import bargain, but at a risk. And don't criticise the Australian retailer if he seeks to earn a similar wage to yours.
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Follow Up By: olcoolone - Thursday, Aug 04, 2011 at 16:18
Thursday, Aug 04, 2011 at 16:18
And you don't think these people who sell them overseas don't also have....
"loss of productivity due to illness, annual leave, and the need for many out-of-hours work just to "Do The Books" and attend to bureaucratic demands (Statistics, taxation, audits)"
We run a business so we know to well the costs associated with day to day operations.
If USA retail tyre companies can sell a tyre for A$240 and still make profit and support their staff and out going expenses.
You can not tell me there is $330 more in expenses associated in the sale of the same produce in Australia then in the USA.
Based on A$240 USA retail price the Australian wholesaler might buy the tyres for around A$150, pay freight of around A$6 and brokerage fees of another A$2 a tyre to land them here.... remember we are talking 400+ tyres in a single order
One last question is why are Cooper tyres in the USA much the same price and in most cases cheaper then there competitors but in Australia they are dearer and remember there is no duties paid for Cooper tyres whereby there are duties paid on other brands that are not made in the USA.... so in other words Coopers should be cheaper.
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Follow Up By: The Landy - Thursday, Aug 04, 2011 at 17:17
Thursday, Aug 04, 2011 at 17:17
Hi Olcoolone...
Can't answer your questions....
But your point about tyres being more expensive in Australia is not lost on me, after all I’ve got two Landy’s to keep in rubber!
But it doesn’t mean the local tyre retailer is living the ‘life of Riley’ at the expense of us four-wheel drivers, or that the supplier is doing the same just because they are more expensive, and to be fair it doesn’t mean that someone isn’t either...
What I have raised in response to your original post is firstly, that you cannot compare the costs associated with a supplier in Australia with the occasional Mum and Dad importer that decides to take advantage of overseas prices. The business models are completely different and comparisons are tenuous at best. But to be clear I’m not arguing that it isn’t cheaper to import your own...
Secondly, for those willing to import their own tyres, it is reasonable to highlight there is a downside.
Not many posts discuss this, ignored in favour of the savings to be made. Sure, the financial reward is cheaper prices, the downside is that it is far riskier than going to your local retailer for the tyres. And there hasn’t been any ‘real’ discussion on the whether the product you buy from the States is identical in all (all) respects, such as compound, suitability for Australian conditions, age of the tyres, maybe they are blemished, looking the same, and being the same are two completely different things. Besides we trust the Yanks’ to do the right thing, don’t we? But I’m digressing...
The pitfalls are there, offset by the initial outlay being cheaper... and I suspect for those who venture down this path there will be a mixed outcome. Some will swear by it, others will swear they’ll never do it again...
I’ve got at least another 60,000 kilometres in ‘rubber on both vehicles before I’ll need to ponder the question, keep us posted on your experience! Cheers...
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Follow Up By: olcoolone - Friday, Aug 05, 2011 at 10:13
Friday, Aug 05, 2011 at 10:13
I don't think the tyre retailer and making the Hugh profits but I do believe the importers are.
Everyone seems to blame the retailer for ripping people off but I know what price we can buy some products for hear and overseas based on wholesale pricing.
On one of the other forums a guy imported a Warn 9500 pound winch with an all up price of under $1500, the best he could get here was $2700... same product.
I think here in Australia we are paying to much for 4x4 associated products and someone is make the big profits and i doubt if it's the retailer.
And remember no import duties on USA made items.
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