Toyota extended warrenty

Submitted: Wednesday, Aug 24, 2011 at 09:36
ThreadID: 88658 Views:1916 Replies:5 FollowUps:8
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Recently there was reference to toyota offering extended warrenty ,i think for 3 yrs no charge but you had to accept fixed price warrenty, can anyone confirm or direct me to the earlier posts,havent been able to find it with site search ,thankyou.
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Reply By: Ian & Sue - Wednesday, Aug 24, 2011 at 10:34

Wednesday, Aug 24, 2011 at 10:34
Our new LC 200 has fixed price servicing and a three year warranty, if that's any help. I think my husband pays $240 per service but done quote me on that as it could be a few dollars either way.

Not sure if that helps you at all but I am sure someone else will chime in as there is a lot of n ones about.
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Follow Up By: Ian & Sue - Wednesday, Aug 24, 2011 at 10:36

Wednesday, Aug 24, 2011 at 10:36
Apologies all, I should have spell checked. The IPad keyboard likes to make substitution!
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Reply By: Dust-Devil - Wednesday, Aug 24, 2011 at 10:41

Wednesday, Aug 24, 2011 at 10:41
P-2

It was me plus a couple of others, however I never stated that you HAD TO ACCEPT fixed price servicing.

I stated that Toyota offered a yrs extended warranty for free as long as you had your vehicle serviced by Toyota at the scheduled service book intervals and that the cost was a fixed price for those services.

From memory mine is $210 per service. Might be a fraction more as the previous contributor mentioned.

I also said that I didn't have to sign anything or commit to kill my mother-in-law to receive this FREE offer.

DD
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Follow Up By: Dust-Devil - Wednesday, Aug 24, 2011 at 10:46

Wednesday, Aug 24, 2011 at 10:46
Seems I have IPAD 10 problems to.

'I stated that Toyota offered a yrs extended warranty' - should read - I stated that Toyota offered a 3 yrs extended warranty.

Also just to be clear, the fixed price of $210+\- commences from day of purchase , not after 3 yrs.

DD
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Follow Up By: AlbyNSW - Wednesday, Aug 24, 2011 at 21:02

Wednesday, Aug 24, 2011 at 21:02
It is a great deal, my only concern is that you can't do a very thorough service for $200 odd bucks.
I would still get it periodically properly checked over by a 4wd mechanic if I was using it in off road type conditions.
Toyota dealers only look at it like any other road going passenger car
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Reply By: Member - Captain (WA) - Wednesday, Aug 24, 2011 at 11:24

Wednesday, Aug 24, 2011 at 11:24
When I purchased my 200, Toyota offered the following warranty, though your dealer may also offer warranty deals others not sourced thru Toyota:

Extended Factory Warranty (EFW)
This mirrors the original factory warranty and can only be purchased BEFORE the vehicle is delivered. It is arguably the best as there are no exclusions, other than the normal tyres, battery etc...

Factory Approved Extended Warranty Insurance (FAEWI)
This can only be purchased before the original warranty expires. Its cost is vidtually the same as EFW, but you don't have top pay it for almost 3 years (just beofre warranty expires) so is actually cheaper on that basis. This warranty has additional exclusions of all trim components, and certain engine components like injectors and fuel pump. IMHO this exclusion makes it useless as on a diesel these are the most likely items to need warranty in the 3-6 year age.

Both these products cost around $1,200 - $1,800 as the dealer can adjust price acordingly. Some dealers even throw it in for "free" if you service with them. Toyota has a fixed price servicing for the first 6 services (60,000km) - it was $180 when I got my vehicle but is now around $210 or so.

Dust Devil seems to have had the EFW thrown in for free, may have been included in the deal price :) But he is likley to find the fixed price servicing is only for the first 6 services (hopefully not for him!), then back to normal price of ~$350 for a minor service and $1,000 for a major, not cheap but on par with all 4x4 service prices.

Cheers

Captain
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Follow Up By: Dust-Devil - Wednesday, Aug 24, 2011 at 12:36

Wednesday, Aug 24, 2011 at 12:36
Hell dude, you know how to give a person a 'heart attack' (LOL)

I couldn't get on the phone to the Toyota guy that sold me the 200 TTD quick enough to confirm what you just wrote re the $210 for 3yrs as that wasn't quite how I remembered the conversation with him.

Anyway, he 'refreshed' my memory and you ,as always, spot on the money.

It had always been my intention prior to purchasing this , to only keep it for 2yrs, then sell it and buy another one.

During the purchasing negotiations I told him that I only do approx 20,000kms a year (wife has own vehicle) which would amount to 60,000kms over 3rys, and it was then that he mentioned the extended warranty and service thingy's.

As they covered the 2yrs I intended to keep the vehicle I didn't pay all that much attention to the 'fine print' so to speak.

Fine Print:

(1) Warranties - exactly as you described (All part of the deal - no extra price)

(2) Servicing - called ADVANTAGE SERVICING and exactly as you described, then reverts to service pricing commensurate with other diesel 4WD's. This is the bit that passed me by because of non interest in it. ( once again, all part of the deal - no extra price)

I also must point out that I was under no allusion that the $210 per service was a lifetime thing and that there would be a cut off point somewhere.

So as far as I am concerned it's all good.

DD
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Follow Up By: Dust-Devil - Wednesday, Aug 24, 2011 at 12:45

Wednesday, Aug 24, 2011 at 12:45
Forgot to mention that I have been back to Toyota to make enquiries re the purchase of new VX 200 TTD in 2012.

I was told that production of the 200's had returned to normal since the tsunami disruption, and that there are no anticipated problem/s with future supplies of this Toyota Model.

DD
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Reply By: TerraFirma - Wednesday, Aug 24, 2011 at 14:54

Wednesday, Aug 24, 2011 at 14:54
Captain you are spot on. In my opinion optional warranties that do not mirror the factory warranty and nothing more than profit generators. Your example of a diesel vehicle is a good one, if the warranty doesn't cover injectors and pump, guess why..? Because they are more likely to fail. If you can buy a factory identical warranty extension then go for it. As with most warranties there are conditions, agreed service schedules etc, please read the fine print.

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Follow Up By: olcoolone - Wednesday, Aug 24, 2011 at 15:27

Wednesday, Aug 24, 2011 at 15:27
Toyota extended factory warrant covers everything the new vehicle factory warranty does EXCEPT - Wear items, paint and trim but will cover locks, clips and catches associated with the trim.

Paint and corrosion is covered longer then 3 years from new on most vehicle.

The warranty cover the fuel system including injectors and pump.
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Follow Up By: Dust-Devil - Wednesday, Aug 24, 2011 at 15:49

Wednesday, Aug 24, 2011 at 15:49
Your preaching to the converted here.

I to, think it is just fantastic and have never, ever had a deal like it over my vehicle buying life.

DD
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Reply By: obee1212 - Wednesday, Aug 24, 2011 at 18:04

Wednesday, Aug 24, 2011 at 18:04
Extended warranties are about doing the dealer and the salesman a favor; not you. If you opt for the extended warranty it means you are locked in to servicing at the brand name outlets. Not at your your neighborhood service centre at half the price nor the service you do yourself. Miss a service or go to outside provider and goodbye extended warranty.

The original warranty does not mean you have to go the the point of purchase either. Don't expect that the dealership gives quality servicing either. After a couple of issues including stripping the nuts on the wheels I started doing my own servicing.

My son has a friend in the warranty business (a lot of warranty is let to firms other than the dealers in principle who have the manufacturers business) who told me that the vehicles they warrant are not excluded or affected by service issues. Abuse maybe but not service issues. The only problem he recalled was a case where a service provider exchanged a motor for a ring in and some astute clerk noticed the engine number was not kosher.

Earlier this year the consumer protection laws took on board legislation that effectively took the offered manufacturers warranties beyond the time clauses in the initial deal. Manufacturers have to back their product such that it delivers something that the product has to perform to expectations. A bit loose on the face of it but it means that you can make a claim well beyond the kilometers and the years that they promised. Check it out.

Extended warranties are out there with the funeral companies that prey on peoples fears about what happens after they die (or in this case the car dies). Both offer a deal that you CAN refuse and save money. Ever wondered why most of the funeral companies in Australia have been bought out by American Snake Oil Salesmen?. Yes they are the same people who place the ads on your tv.

My 2001 hilux is my twenty year car. Apart from bad servicing from a dealer, it has never missed a beat. If you cannot do your own servicing then find a service provider you can trust. Stay away from the mass production service crowd. At the very least try and do the small servicing like the oil and filter. Buy twenty liters of oil at a time and get a fliter at the cheap as chips shops.

But this is of course is my opinion just as the people who sell the product is opinion. Choose your path.

Owen
AnswerID: 463447

Follow Up By: Member - Captain (WA) - Wednesday, Aug 24, 2011 at 18:51

Wednesday, Aug 24, 2011 at 18:51
Hi Owen,

The Toyota EFW and FAEWI extended warranties only require Authorised Repairer shops, same as the original warranty, it does not have to be a Toyota dealer. But agree that there are many other Extended Warranties that lock you into expensive servicing and are not worth the paper they are written on.

Cheers

Captain
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