Uniden UH015SX Factory Reset & Receive Fault
Submitted: Sunday, Sep 18, 2011 at 18:21
ThreadID:
89100
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4
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Tonyfish#58
For the last 4 weeks my UHF - Uniden UH015SX seems to be stuck in receive mode. I can Transmit but can not receive. The S/RF Signal Strength bars are always showing.
I worked out how to do the Factory Reset - You hold down the HOLD & POL Buttons at the same time while turning the unit on - The unit then goes through a reset - You then turn the unit Off and then On as normal and it is reset to the factory settings.
This did not fix the problem - Anyone else had this issue? - I did find one thread online where this question was asked, but it had no answer.
I have emailed Uniden as the unit is still under warranty - Will advise of this outcome in due course
Regards Tony
Reply By: Member - Jerry C (WA) - Sunday, Sep 18, 2011 at 23:01
Sunday, Sep 18, 2011 at 23:01
Hi Tony,
Your first line leaves me puzzled ? If it is stuck in Rx mode, I wouldn't expect to be able to Tx, but you say that you can TX, so I assume that it is actually stuck in Tx mode, thus no RX.
If there is actually no audible noise coming out of it I suspect that the PTT is stuck in or jamed.
Interesting / frustrating fault.
Cheers, Jerry.
AnswerID:
465432
Follow Up By: Tonyfish#58 - Monday, Sep 19, 2011 at 17:48
Monday, Sep 19, 2011 at 17:48
Jerry - Disconnected the Mic to see if it was faulty - Did not stop the issue
I can use the PTT button to Transmit and all Ok - Just can not receive See comment below - I found this thread with same problem -
Uniden Receiving Issue
Recives Constantly
for Uniden Portable Radio UH015sx
i have a uniden uho15sx radio. at first it was an intermitant problem but now is constant. as soon as i turn the radio on it is constantly reciving when there is no signal, i can still broadcast but as soon as i let the ptt button go it will automaticly go back to reciveing and if there is a signal that is coming in my radio will not pick it up.
Have not heard back from Uniden Australia Yet.
Cheers Tony
FollowupID:
739508
Reply By: snoopyone - Monday, Sep 19, 2011 at 08:48
Monday, Sep 19, 2011 at 08:48
Turn the squelch down a bit
AnswerID:
465447
Follow Up By: Tonyfish#58 - Monday, Sep 19, 2011 at 17:33
Monday, Sep 19, 2011 at 17:33
Squelch is set at Minimum # 1 level - 1st thing checked :-)
Factory reset and problem persists.
As soon as I turn the unit on the receiving signal strength bars shoot up to max and this seems to block out all incoming signals. It does not effect transmitting.
Cheers Tony
FollowupID:
739505
Reply By: Tonyfish#58 - Wednesday, Oct 05, 2011 at 19:46
Wednesday, Oct 05, 2011 at 19:46
Update on this issue
I received a phone call from Uniden and they said they could find nothing wrong with the unit. I advised that it would not receive any signals and it was indeed faulty. I was told they would have another look - That was a couple of weeks and a half ago.
Today to my utter surprise/dismay I relieved a Warranty Rejection Notice or Quote to Repair in the Mail. It stated I had to pay $55.00 for repair and return.
The reason for charging for the repair was noted as "Unit requires replacement of faulty discreet component"' (I think they meant Discrete)
I purchased the unit in June 2010 and it states it has two years warranty, which means it was under warranty until June 2012.
So now I have to waste time and money doing the call to Uniden and wait on hold for quite some time. I asked "Please advise as to why I am being charged for this repair?"
The reply is that your unit is no longer under warranty - I suggested they look at the receipt and the stated warranty period for what I had purchased...
I received a "Oh sorry for that", we will get it repaired and returned to you. ASAP - I wonder if this is the standard ploy to get payment when not warranted?
Will post when unit is returned to see if it all finished up peachy :-)
Cheers Tony
AnswerID:
466862
Follow Up By: Robin Miller - Wednesday, Oct 05, 2011 at 20:16
Wednesday, Oct 05, 2011 at 20:16
What I have sen happen is that a knock or similar detunes the the FM detector making the unit appear to constantly receive a signal.
In the "good old days" you could tweak up the coil in the quadrature detector circuit and problem fixed , I believe now that this section of circuit is a fixed ceramic type resonator operating of the end of the detector IC and essentially its cheaper to replace the whole unit.
(had one replaced free)
FollowupID:
740994
Follow Up By: Member - Boobook - Thursday, Oct 06, 2011 at 06:18
Thursday, Oct 06, 2011 at 06:18
Tony
A friend had one, and it was about 8 months out of warranty.
LOTS and LOTS and LOTS of Unidens have the exact fault you describe.
My friend lives in the bush so I said I would follow it up for him. When I called Uniden and said it has a receive fault they interupted me and said "yeah lots do that, send it back post paid and we will probably fix it for free."
2 weeks later I got an invoice for $80 to fix it. Then 5 days later got the unit back under warranty before I paid.
Push the issue and they will do it for free, I am sure. Tell em you read that lots have this issue.
FollowupID:
741014
Follow Up By: Tonyfish#58 - Thursday, Oct 06, 2011 at 17:04
Thursday, Oct 06, 2011 at 17:04
Thanks Robin & Boobook
It is on its way back under warranty no more charge..
Be interesting to see how long it lasts?
Regards Tony
FollowupID:
741052
Reply By: Tonyfish#58 - Monday, Oct 17, 2011 at 17:32
Monday, Oct 17, 2011 at 17:32
End of story
Unit repaired and reinstalled - All works OK Again
So faulty component the issue
Cheers Tony
AnswerID:
467857