Engel fridge

Thanks for the tweet??

Norm,

You've given us no information so no-one can discuss or sympathise with you.

How old is it? What model? New from a shop or near new, second-hand? Did you do everything Engel want you to do to register your purchase and activate your warranty? Have you kept your receipt? Was it a factory second with limited warranty?

Etc
Etc

Frank

Has it ever been run off a generator?

Hi Norm

Like the others have said above, you have given us no details of what happened, what was the power supply, how old the fridge is etc.

As far as Engel warranty being crap, you must be joking. They have an Australia wide 3 year warranty, which covers parts and labour for any problems that arise from the fridge from faulty components from new. Any warranty, regardless of what brand of fridge is void in the event of user cased issues, like using a cheap non inverter generator , miss use by the customer etc.

If it was under 3 years and a genuine fault of the fridge, there would be no charge what so ever.




Stephen

Yeah well my Engel is 12 years old nearly always stays in the back of my Prado. Its Been to the cape around most of Qld Nsw and Vic yet still somehow keeps on keeping on. I have had one problem and that was the fan motor got noisy and Engel fixed that ASAP and after 9 years of steady use.

If that is cap (sic) then Ill had it anyway

M

Maybe EO should change the rules with the recent posts naming companies and bad service. If you going to post something like this, you need to provide all relevant details as requested by most replies here. If not, then post is removed. People need to be fair to the companies they name and provide proper details otherwise they have little value and strength to the complaint.
BTW I have always thought Engel was pretty spot on with quality and service.

Josh

Hi ,
I also have had a good run from the engle. Had an old yellow model for 30 years,always sat on the r/train floor. Finally caught alight burnt in a bush fire along with the truck.
Didn't bother with the warranty. Bought a beaut new one.

Hi
All I can say is
[a]EngelS have a very good reliabity
[b]Failures are very very rare on 240v
Transformers are almost indestructable if treated correctly
But nothing can withstand some of the elcheapo generators on the market
I too would suspect this is the cause in this case

Peter

Having had a "young" Engel break down whilst travelling (< 2 years), it's not a nice feeling. Originally going away with our 39 litre almost 27 year old Engel unfortunately ended up being a little too power hungry for free camping so we left it home for our big trip.

Deciding to bite the bullet and buy two more, yep that's right, two Engels - one 39 litre as a fridge and a 19 litre as a freezer, imagine our disappiontment when the 19 litre was turned off for about two weeks whilst it was still in our car and failed to cool again when switched back on. From what I've read on this forum others have also experienced similar problems.

Whilst now having arrived home, we're almost too scared to turn either of the two young ones off in case they don't work again as they'd be close to running out of warranty.

I guess the only consolation is that we have the reliable 27 year old workhorse in the cupboard as a back up.