clutch problems with 2011 model ford ranger

if it is a 4wd model ,
why not use low range ,much easier on the drive line , won,t hirt anything
in that short distance ,
mechpete

Since when is a clutch not covered by warranty?

We had the same failure with our SES Ford Ranger at 4000kms with the same cr.p response from Ford as well as vibration in the tail shaft due to miss aligned centre bearing mount (which was fixed by Ford).
That was the last Ford we buy!

How many Ks had it done.

There are new warranty laws regarding Merchantability and "Reasonable Expectations".

What a load of rubbish. I would not be buying a Ford again after that. What make me laugh is they spend hundreds of thousands to attract customers and then treat them like that. That's a disconnect between marketing and the dealers/service centres. $4500 to replace it. Wow. There's a lot to be said about towing with an auto imo.

it is a 4WD crew cab ford ranger, only done 16,000Klms, when using low range you cannot turn the vehicle you can only reverse in a straight line, something else they did not think of

Hi David, have a look at archived thread # 70939 which tells of our experience with clutch failure in our Mazda BT50 at about 30,000 K's.

The replacement clutch referred to in that thread lasted for 10,000 K's before it to failed. Both clutches were replaced by Mazda at no cost to us. Whilst we were not happy about having clutch problems, the response from Mazda was spot on in that it was prompt & without out us having to press the issue to get them to do something about it.

They advised that after the last failure that the replacement clutch they fitted was a heavy duty one. They were apologetic about the inconvenience caused to us & there was no cost involved to us. We have done about 25,000 K's on the present clutch, but the problem is always on my mind that it might let us down at any time.

Good luck in getting Ford to do something about it at no cost to you & it is such a disappointment to purchase a new vehicle which you have every right to expect it to perform to your satisfaction.

Sorry to hear of your troubles.
Just wondering is this the latest/ current body shape model you are talking about?

I just had the same thing with Nissan, 2009 GU 3L CRD Patrol 29,000 Km - no warranty on clutch apparently I don't know how to drive them. Well after 4 Patrols I am in the market for a Landcruiser, told the service clerk to let the sales person know as he had just sent me a letter asking if I am ready to update.

Put a Heavy Duty clutch in 1/2 price of original.

HI David,

I have a relative who has the same model (2011) runout model not the new 5 cylinder one.
The problem he says is that 1st and reverse are gear are too high.
There is a modification you can get done that allows you to access low range in 2WD mode apparently. This will assist in the future in minimising the strain on the drive train. Although you have put in a heavy duty clutch the gearbox is the next weakest link in the chain - and many have failed at low Kms.
I would look at using the low range 2WD option.
Cheers

thanks for the replies. it is a pk model. just doing up a letter to send to ford now.

Must admit I'm surprised at how quickly people 'roll over' on such an expensive item. Unless you have operated outside the vehicle's specs and 'normal/expected use' (eg super heavy towing/dragging/load carrying etc, which woud be nigh on impossible for Ford/Nissan/etc to prove if the vehicle has been well looked after - log book service records are important) then you have consumer law in your favour, major motoring organisations and the ACCC to help (nothing is to be lost by contacting both and discussing the problem), national customer service mgrs and CEOs you can pen a letter to, and last - if you're lucky (should that be unlucky?) - the 'current affairs' shows.

The ACCC in particular would be very 'interested' in any manufacturer saying that the vehicle is not made for xyz when it breaks down but at the same time tellling you when you bought it that it can tow 3 tonnes, is made for hard work etc. You do need to exhaust your options with the retailer/manufacturer first (record everything they tell you) because NRMA/RAA/ACCC will ask you if you have written to senior people at Ford/Nissan/wherever and what their response was. In case you're wondering I haven't had to do this for any of my vehicles (although I did need to write to Nissan head office once when my local dealer wasn't as helpful as they should have been) but I've been down a similar path for another consumer issue.

Anyway hope you get the right result. As the cartoon suggests Don't Give Up