A Happy Customer
Submitted: Tuesday, Apr 24, 2012 at 10:22
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Member - Trouper (NSW)
I purchased a 600w inverter from ABR Sidewinder back in May 2011 and have been really happy with it, until it decided to 'give up the ghost' 2 weeks ago. Obviously it was close to the 12 month garrantee period but i sent an Email to Derek asking if it could be returned and repaired.
He replied within the hour stating that they do not have the facilities to repair that item and said that I should give him my address an he would despatch a replacement at no cost to me It arrived two days later by Express Post no less.
I would like to thank ABR Sidewinder publicly for their prompt action. It's nice to see this level of service from an ExploroZ supplier/advertiser.
Jeff
Reply By: Member - Keith C (NSW) - Tuesday, Apr 24, 2012 at 13:36
Tuesday, Apr 24, 2012 at 13:36
That sort of service is very typical from ABR,Derek runs a user friendly business
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484017
Follow Up By: Member - Trouper (NSW) - Tuesday, Apr 24, 2012 at 18:25
Tuesday, Apr 24, 2012 at 18:25
Yes Keith he was very good about replacing the unit.
Jeff
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Reply By: brucehornet - Tuesday, Apr 24, 2012 at 18:23
Tuesday, Apr 24, 2012 at 18:23
i know what im buying
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