Unhappy ExplorOz Shopper...

Hey Jedo
Rather than bag EO why didn't you wait until Monday and get their side of the story.
You wouldn't like it if someone did that to you!!!

cheers

Did you need "Nomads Notes" for the weekend? If that's the case, then the extra $7 for the immediate download on Thursday evening from the actual site would have probably been money well spent.............

Life's pretty tough sometimes

Now for starters I don't think you were bagging this site as some have said...... some get very protective of their community!

And in my opinion you have raised a very valid point that maybe can be addressed for future shoppers and save them the grief.

Some have to understand every grip is valid and if use correctly by the powers to be can lead to better customer service and happier customers.

The customers who you don't want are the ones with a gripe who don't tell you.

Jedo_03 A+ for your efforts...... people come on here bagging other retailers for bad this bad that and people agree......end of the day EO is a retail shop and is no different to any other.

Hopefully this thread doesn't get removed.

And as for buying software.... when I buy software I want it now.... not next week, there are many software resellers where you can buy software from who offer instant download via a third party or direct from the developers site...... Might be something EO can look at for the future...... this is a way of the future.

Don't suppose you thought to check your spam folder/filter, you never know!

Sorry to hear you had an issue over the weekend. Unfortunately, we are closed over the weekends so couldn't action any contact you had made but I will ensure Adele looks for your email asap. We've just opened - its 9am Monday here in Perth.
Michelle