Dometic rip off

What sort of seal are you talking about here. O ring, Square, edged O ring etc etc.

Why I ask is that there is a place in Melbourne (Specialist Seal Place) where if they can't supply the required seal they are often able to make a replica of the original.

DD.

Duke! I guess you mean a mechanical seal for a pump, ceramic and carbon shaft seal.. Do a search for mechanical seals and you will find something for around $20. I recently refused to buy a seal for a pump at work for $380, i found one online for $18, fitted perfectly. I will try to find the name of the company tomorrow for you! Do you have any mechanical knowledge?? If its a pump seal, an hour or two should be enough time if you have a bit of gear. Where is Dometic made?? Ask them for a contact and tell them you will chase the seal up yourself if they cant be bothered.. that's unbelievable!! Michael

Hi DD,
According to Dometic they are a special seal that stops the water from the machine getting into the front Bearing on the drum shaft.
Probably get one from CBC Bearings but they are an Oil seal and Dometic say they will leak after a couple of weeks.
They say its the first time they have had a problem with them. Do i beleive that,NO!!
Thanks for the info.
Duke

Duke

'Special seal' unfortunately means bugga all in real terms.

If you can obtain a better description of this 'special' gizmo, I would suggest that it would be well worth your time, effort and money to give RENSEAL in Dandenong, Melbourne - (03) 9794-5711 - a ring and see if they have any suggestions.

I was chasing a quad lipped neoprene (square) O ring not so long ago, and CBC, Bearing Service couldn't help, however the dude serving me at Bearings did by pointing me to RENSEAL.

They actually had what I wanted in stock, but stated that if they hadn't then they would just make one for me. Apparently they do this for all types of seals all the time.

Regards

DD

Hi Duke,

why mess with those expensive units when you can buy a cheap one and throw it out when it fails

Look at this

You can buy a few of these for just the repairs of the truma.

A couple of weeks back on these pages spmeone was complaining about the high price of any Dometic stuff and suggested they would never go near Dometic stuff again. Looks like that person was right on the money.

Hi Bruce C,
Thanks for the link, would have one tomorrow but would have to take to the Van with a Chainsaw to access the top of the Machine as ours is a front loader and fits in a fairly snug spot.
Don,t think Mum would be too happy if i did that.
Regards Duke

DD,
Thanks for that number, i have the part number for the seal so may give them a wring and check it out.
Thanks again
Duke

Many thanks for posts and support for my case about Dometic spare part prices.

I have no intentions of paying what those robbers are asking and intend to find alternative methods.

I am in North East Vic, which is a bit short on people able to repair these boards, but failing finding someone I will try and source from overseas.

I can get a quote on it Andrew if you want to post it down to Melbourne.
sherrardl AT optusnet DOT com DOT au

Thanks for that David - I doubt it is just the fuse as the thing trips the circuit breaker in the van and the RCD in the house as soon as I plug it in.
The van repairer advised new PCB but i am now wondering if its something else.

I'll remove at the weekend and see if i can find some part numbers etc

Hullo Andrew

We are blessed with a Trauma hot water unit in our van. Last year we had a similar issue - tripping RCD etc. Tracked it down to Trauma. Then had a Dometic serviceman visit van and check it out. It was a faulty 240V heating element. The guy replaced the element, but it took hours of work because the element could not be removed without un-installing the Trauma!!! Crazy poor design. Why could they not design the unit so the element could be removed in-situ??

Ended up costing about $600 and I did a lot of the work myself!

Good luck with your problem, Andrew.

I also had a problem with our Dometic washing machine. Ended up having to replace the PCB in it. Did all the work myself, including the removal of the machine from the van - it was bl***y hard work!

Being remote from service centres doesn't help either.

Regards, Jack

Sounds like the 240v element to me, Iam having a new van built and it will definately not have a trauma hot water system Iam looking at fitting a unit called a RV500 instant gas hot water system but do you think that I can get anyone interested in bringing them to Australia and get them complied? No they all want fit the junk that dometic supplies
Jeff