Monday, Aug 13, 2012 at 23:22
It's good to see some variation to a typical thread about something..... this tread was and like most resembled a bunch of blokes standing around a BBQ drinking warm VB all grunting, groining and agreeing about the same thing.
As Alan has pointed out you spend good money on your 4x4 and you try and look after it but you will not spend $400 a year on getting it serviced by a profession.... I am not talking about the experience you had with this or that shonky business.
And to the rest..... you are only one person who think that they were hard done by but believe me we have seen it a fair few times where the customer comes in and gets on his high horse ranting and raving about something they have no idea about...... had a customer a month or so ago who said he felt hard done by the extravagant price we charged him and the amount of hours.... so we broke it done to every steep and once shown he was more then thankful that we did the job properly and he has booked other work in with us.
As for training..... my guys have already completed a 4 year apprenticeships and if some opened there eyes and read my post CORRECTLY I said " 100 hours minimum a year" see that word MINIMUM..... and as for the construction industry doing constant training..... I am not surprised as some on these site are not the smartest.... might have something to do with why drug and alcohol screening got introduced..... I know first hand what some of these guy are like...... I have to fix plant that they break and attend to call outs because the operator forgot to flick a switch.... or can't read. Some of the site inductions we have to endure are quite a laugh with what they tell you about, things a 4 year old in preschool would know....
Bantam.....
"AS for the OBD2....ya dont need to be a dealer to plug one of those in.....I'm not even in the business and I have an OBD2 reader."
Never said anything about OBD2 but seeing you mentioned it OBD was set up for emission monitoring only and is very basic, there is another thing called enhanced OBD that most of your cheap so called scan
tools don't do as it is vehicle specific..... the other thing is not every REAL scan tool is identical, we use 4 different scan tools. For fault finding we look at the real time data stream more then looking at fault codes...... fault codes don't always pin point the problem and there is a good chance of getting phantom codes showing up.
"Unless the manufacturer has been underhanded an installed a proprietary diagnostic specificalt to prevent others from servicing their gear. "
There are still thing dealers can only do as they are the only ones who have the proprietary data available to them, Ford are one of the worst for this. One of the industry mobs I am a member of are fighting and campaigning to the government to make this information available to all as in the USA.... we have been trying for 3 years to get it passed in legislation.
mountainman.....
I think that's a urban myth re current fuel quality and detuning of engines and as for stuff failing here in Australia from poor fuel, you need to look at some of the overseas forums.
So you spoke to the manufacturer of the part that failed..... sure it wasn't a sales guy or service guy from a dealership..... you have done
well to speak directly to the person in charge of a multi billion company and the get their
views.... you need a job in investigating journalism.
And you touched on a important thing re who takes the blame..... your right, if one of my guys cause something to fail we have this thing called $20,000,000 liability and product insurance that we can fall back onto... a luxury most DIYers don't have.
And as for the boss telling him to do it..... that makes the boss very stupid and the boiler maker even more stupider for doing something that he had grounds to believe was wrong.
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