New BT50 Fault

Submitted: Wednesday, Sep 05, 2012 at 18:28
ThreadID: 97854 Views:10857 Replies:4 FollowUps:7
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Warning to new BT50 owners.

I bought one of the first BT50s (Freestyle) in Newcastle in November 2011.

Up until now (done 20.000km) the car has performed to all my expectations. I carry a slide-on camper on the back which weighs about 900kg when loaded up for a trip and other than the expected spring sag the car handles the load well.

A warning that I have just had an electronic failure with the module which controls the traction control. When the fault occured the ABS was automatically activated applying the brakes. I drove the car for a short distance but the traction control remained active and I lost the hill start assist and cruise control although the brakes did release.

This could be a potential major accident if it occurs at highway speeds.

I took the car to the dealership where they have diagnosed the problem as the module.

Now the bad news. Mazda cannot supply a replacement part until the end of this month at the earliest. I have suggested they airfreight a part from Thailand and I even offered to pay the airfreight but they advised me there was not one available.

I suggested they pull one from their production line but this has also fallen on deaf ears.

I believe this same part is fitted to the new Rangers as well. It may or may not be a latent fault but be prepared for a long wait if you own either vehicle and have the same problem.

Beware if you are considering buying a new BT50 or Ranger as I don't believe Mazda are supporting the BT50 with parts.

I wont even tell the whole story about the accessories I ordered for the vehicle which could not be supplied although Mazdas "BIG" release advertising they were available. I finished up going aftermarket for these parts (after waiting 8 months) and I believe I got a better product for less money.

Let the buyer beware.
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