Dometic RM4605 AES fridge/freezer

The unit will not switch to 12V. It will work fine on gas and also 240v but won't go to 12V while travelling. I found the fuse had blown in the rear of the fridge 20amp and replaced the fuse but it still won't switch. The car is sending the 12v through when the engine is running. I have measured the DC voltage at the fridge and measures as 13.2v. Does anyone have any advice please. The unit is just under 12 months old but I'm about to go away so would rather not have to take it in for repair if there is a simple solution.
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