Sunday, Jan 06, 2013 at 14:06
Aussi Traveller
I agree,
However, it is fairly naive to think that a dealer won't suspect a chip is involved if some fault appears which isn't normally seen in common use.
Also, if GimmeeIsolation arrived at my premises for a service and I suspect from the aura exuded and other indicators, I think it would be fairly easy to tell if the relevant plugs had recently been plugged in and out.
Some alert mechanics can detect things which the average person doesn't even know about.
I have caught dealers doing shonkies in repair and service provision very easily. It isn't hard. ie 10,000km diff oil not even changed after 20,000 + km, should have been done twice by then.
Before a chip company will provide warranty you have to be able to prove the chip caused it and the dealer will suspect a chip anyway, so both parties will deny warranty unless this proving process is presented to them in an irrefutable manner.
Who does that, the owner????? Not many owners can or have the knowledge to even begin to recognize the fault they have let alone prove a series of events which are in the past and present them to which ever company or indeed to a deciding tribunal.
I have had experience is proving engine/service faults in hearings, it isn't easy.
I would just love to hear of someone contacting a company and say "your product caused my failure" and have warranty and full restoration happen without a dispute. They generally know nothing can be proven and give a warranty which is hard to obtain because, who really knows or can prove it anyway?
You cannot send the affected parts to either company for analysis because they can claim whatever they like as there isn't any/many checks and balances in the process. Just accept it, your screwed.
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