Satellite Problems

Submitted: Saturday, Apr 20, 2013 at 13:42
ThreadID: 101787 Views:3606 Replies:7 FollowUps:7
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Im currently staying in Taree and have had problems getting a satellite to watch tv.
When i turn it on everything performs like normal but it just searches than says cant find signal.
I have contacted Alden who told me to go on to youtube and watch how to recalibrate the system,which i did but still no signal.
As i live in Adelaide the system when purchased worked perfectly,then i didnt use it for a couple of months and now we are on the big lap i cant get it to work.
Anybody who lives in the area can you let me know what satellite and zone you are currently on.
Cheers
Humpback
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Reply By: hoffy - Saturday, Apr 20, 2013 at 14:25

Saturday, Apr 20, 2013 at 14:25
If you haven't used it for some time you will need to change the settings in your VAST receiver as the settings for Optus CI have changed.
Go to Satplus website and you will find the instructions posted there. Sorry I don't have a link.
Graeme
AnswerID: 509380

Follow Up By: Member - Rod N (QLD) - Saturday, Apr 20, 2013 at 14:35

Saturday, Apr 20, 2013 at 14:35
Yes some C1 settings have changed but you don't need to change settings in the VAST receiver, you needed to change settings in satellite finders. C1 satellite finder changes
I don't know how or if this would affect automatic satellite dishes.
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FollowupID: 787237

Follow Up By: hoffy - Saturday, Apr 20, 2013 at 15:27

Saturday, Apr 20, 2013 at 15:27
You are correct Rod. It is the sat finder you have to change.
Sorry if I gave OP the wrong information.
Graeme
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FollowupID: 787239

Follow Up By: Member-George (WA) - Saturday, Apr 20, 2013 at 17:08

Saturday, Apr 20, 2013 at 17:08
A bit off topic but is the old strong box sat box still operational or has it been closed down ?
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FollowupID: 787245

Follow Up By: hoffy - Saturday, Apr 20, 2013 at 17:23

Saturday, Apr 20, 2013 at 17:23
Still running George. I believe it will cease to operate later this year, I think I read somewhere October is the end of that system.
I'm sure Mr Google would have the answer.
Graeme
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Follow Up By: Member - Rod N (QLD) - Saturday, Apr 20, 2013 at 18:13

Saturday, Apr 20, 2013 at 18:13
"On 25 June 2013 analog TV signals will be switched off across regional and remote Western Australia and free-to-air TV will be broadcast in digital-only," Senator Conroy said."
This from West Aus Aurora Shutdown

AFAIK the east Aurora will continue until the end of 2013
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FollowupID: 787252

Reply By: Member - Rod N (QLD) - Saturday, Apr 20, 2013 at 14:25

Saturday, Apr 20, 2013 at 14:25
If you are trying to watch VAST or Foxtel you need to access satellites C1/D3. They are co-located so the angle details are the same. It does not matter what zone you are in, eg if you are registered for SA you can access that be it in Adelaide, Perth, Cairns or anywhere in between.
If you have a clear view of the satellite, ie no trees etc in the way then my guess is a hardware 'fault' eg loose connection etc. To check for obstructions use a satellite finder app on your phone and use the camera function to check. Wikicamps has a very good sat finder function.
AnswerID: 509381

Reply By: Member - Brian P (SA) - Saturday, Apr 20, 2013 at 14:46

Saturday, Apr 20, 2013 at 14:46
Try doing this. But make sure your tv is on and the sat. is tuned in. Cheers Brian.
http://www.mysattv.com.au/decoderrehit.aspx
AnswerID: 509385

Follow Up By: BV - Saturday, Apr 20, 2013 at 21:08

Saturday, Apr 20, 2013 at 21:08
www.dishpointer.com can also help in locating the satellite - put in your location and yo will be given the satellite's coordinates.

Bruce
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FollowupID: 787269

Reply By: Member - Duane A (WA) - Saturday, Apr 20, 2013 at 23:07

Saturday, Apr 20, 2013 at 23:07
I had the same problem and I changed from C1 to D3 or D4i cant remember and it fixed the problem. I have the Alden sat dish. Good luck.
AnswerID: 509421

Reply By: Member - Brian P (SA) - Sunday, Apr 21, 2013 at 09:15

Sunday, Apr 21, 2013 at 09:15
Any luck yet Humpback?
AnswerID: 509438

Reply By: The Bantam - Sunday, Apr 21, 2013 at 10:20

Sunday, Apr 21, 2013 at 10:20
Now just checking...you are using new pointing azmuth and elevation for your new location.

Will be considerably different to Adelade.

cheers
AnswerID: 509442

Reply By: humpback - Monday, Apr 22, 2013 at 15:40

Monday, Apr 22, 2013 at 15:40
Thankyou to everybody who replied it was very much appreciated,unfortunately nothing worked,so i rang Alden who asked me to send the ssc unit back so they could upgrade the unit.
Cheers
Humpback
AnswerID: 509536

Follow Up By: Member - silvwayne - Monday, Apr 22, 2013 at 20:49

Monday, Apr 22, 2013 at 20:49
I had same problem with my Vansat system. Sent box, nothing wrong. On further investigation found that a connection in the antenna wire had become loose. Let us know what happens.



Wayne
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FollowupID: 787454

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