Good News Story, Re Shock absorbers

Submitted: Wednesday, Jun 26, 2013 at 17:11
ThreadID: 102971 Views:1618 Replies:1 FollowUps:3
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No. 2 son purchased an 80 Series Landcruiser 6 months ago and 3 weeks ago and was gifted a replacement set of Rancho 5000's purchased from 4WD1 of Castle Hill NSW, who also distribute 'Tough Dog' shocks. Well he was unhappy with them, thought the car a bit spongy and phoned 4WD1 yesterday and politely said he wasn't happy. They suggested he should bring in the Ranchos and they would be more than happy to change them over to the 41 mm bore 'Tough Dogs (which would be more suitable) cost an extra $20. That has now been done and he is a very happy fellow.
Isn't that great service and commitment?? Well done 4WD1

Jeff
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Reply By: Member - Grundle (WA) - Wednesday, Jun 26, 2013 at 19:36

Wednesday, Jun 26, 2013 at 19:36
Good to here about great service,I ran toughdogs on a trip along the gunbarrel and blew a brand new Tough dog 150 klm after Wiluna.Didnt get any joy in Alice and ended up hav'ing to buy a ajustable one.hope he has a better run with them.

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Follow Up By: 213 - Wednesday, Jun 26, 2013 at 20:46

Wednesday, Jun 26, 2013 at 20:46
There was no Tough Dog Suppliers in the Alice?
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Follow Up By: allanw - Thursday, Jun 27, 2013 at 10:21

Thursday, Jun 27, 2013 at 10:21
There is lot of negativity towards tough dog shocks because their early versions suffered a high failure rate. I believe they fixed them quite some time ago and they are well regarded now. I've had the 45mm adjustables on my rig for about 30,000 K's and am impressed with their performance.
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Follow Up By: Member - Grundle (WA) - Thursday, Jun 27, 2013 at 13:46

Thursday, Jun 27, 2013 at 13:46
213, cofucius has a saying in responce to your lack of knowlege on my situation at the time.

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