SpotConnect Locked

Submitted: Thursday, Jun 27, 2013 at 13:53
ThreadID: 102988 Views:1139 Replies:0 FollowUps:0
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I have just setup my new SpotConnect device.
Shared page, registered and activated.

Now - after being fine this morning - when I try to login to my Spot Account - I am told my account is locked for my protection and to contact Customer Care [which I have].
Can anyone explain to me what this means while I am waiting for 'official' Spot replies?
Thank you.
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