Help with Iridium 9505A please!

I recently purchased a (second hand- obviously) 9505A. I went to Telstra, organised a $10 per month casual plan and then rang up the appropriate section to organise global roaming. Tonight I received an email stating the roaming had been actioned.

However the phone switches on okay, the screen states "Registering" but then a message comes up stating "Invalid Account" Anyone know what I'm missing?

Cheers,

Mark
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