BTC caravan accessories Darwin

Submitted: Sunday, Jul 28, 2013 at 15:57
ThreadID: 103445 Views:2254 Replies:10 FollowUps:3
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Reply By: gungadin - Sunday, Jul 28, 2013 at 16:08

Sunday, Jul 28, 2013 at 16:08
sorry all, i started to post a thread in regards to btc caravan parts darwin but hit the enter button by accident, my post was, has anybody had dealings with this business and have you found them to be rude and arrogant towards you during a conversation about any item you might want to purchase. i,m interested in your replies
AnswerID: 515487

Reply By: Hairy (NT) - Sunday, Jul 28, 2013 at 16:14

Sunday, Jul 28, 2013 at 16:14
Gday,
That's a round about way of saying you reckon the people at BTC caravans are rude and arrogant.
If your going to infer that you should probably back it up with some sort of explanation, to be fair.
AnswerID: 515488

Reply By: WBS - Sunday, Jul 28, 2013 at 17:33

Sunday, Jul 28, 2013 at 17:33
I purchased stuff there in 2010 and I don't recall the experience to be anything other than a normal process you go through in most stores. If they had been rude or arrogant I would have remembered.
WBS
AnswerID: 515494

Reply By: SDG - Sunday, Jul 28, 2013 at 17:55

Sunday, Jul 28, 2013 at 17:55
I found them good a few months back.
Who I did find needs manners is the joint further down the road, The Jayco Rep.
AnswerID: 515495

Follow Up By: John E - Sunday, Jul 28, 2013 at 18:23

Sunday, Jul 28, 2013 at 18:23
we had several trips to BTC , about this time last year , in each case they had what we needed , and we were always dealt with in a cheerful and friendly way , and always came away with what we had gone there to buy , in contrast , the Jayco dealer told us in no uncertain terms what we could do with the problem that we had with our caravan , even though we had been told by another jayco dealer to see him about it .
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FollowupID: 794785

Reply By: caseh - Sunday, Jul 28, 2013 at 18:15

Sunday, Jul 28, 2013 at 18:15
Greetings,
I am currently staying in Virginia, just south of Darwin and have been into this shop several times to make purchases.
Not encountered any problems and service as I would expect.

The young lady behind the counter with the, for some, radical haircut and hair colours, knows her stuff.

The best shop in the top end for camper and caravan stuff as far as I know.

Cheers, Case
AnswerID: 515497

Follow Up By: Burnt Damper - Sunday, Jul 28, 2013 at 20:23

Sunday, Jul 28, 2013 at 20:23
I agree with you Case.
I have been there a few times as well and always had no problems especially with the young lady you are talking about.
Gungadin on the other hand I have been in there and people have been pretty rude to the staff which would put them on the back foot for a while. Maybe you came in after one of these occasions. People complain about the price and yes some articles seem a bit dear but you can always get parts via the Internet. Don't forget nearly everything comes up here via the road network.
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Follow Up By: The Original JohnR (Vic) - Tuesday, Jul 30, 2013 at 14:57

Tuesday, Jul 30, 2013 at 14:57
She is a bit of a living legend I think Case. I heard about the shop and her in Katherine. She is really smart with her knowledge, though her hair and tats aren't to my taste, she can lay her hands on what you are looking for very quickly.

As for the gungadin commentary, I didn't find them or her the least bit arrogant.

In regard to pricing, there is such a thing recognised as opportunity cost. You can buy it online and wait until it catches up with you, or buy on the opportunity. It is a time and place issue, Burnt Damper is quite right.

I bought some LED lights that may haven been more expensive than online, but I asked for the ones for the Dometic rangehood and the lady with the tats and hair didn't even need to consult the catalog or computer. She is a real asset in a service position.
Cheers,
Who?
John

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FollowupID: 794897

Reply By: John Russell - Sunday, Jul 28, 2013 at 18:23

Sunday, Jul 28, 2013 at 18:23
I have also been there in the last few days, purchased a 12 volt fan and some Merritt plugs and found them to have a very good range of equipment as well as knowledgable staff. If you need something for your vehicle or van I would highly recommend them.
AnswerID: 515498

Reply By: Mudguard - Sunday, Jul 28, 2013 at 20:35

Sunday, Jul 28, 2013 at 20:35
Miss Gabalot (Tanja) at BTC knows the products / specifications on the gear they sell , we where there 3 weeks ago with a particular 12v charging problem and they where very helpful even if they don't make "the sale"
AnswerID: 515507

Reply By: Member - Beatit (QLD) - Tuesday, Jul 30, 2013 at 10:20

Tuesday, Jul 30, 2013 at 10:20
I had a few visits there last year and found them extremely helpful! I even took one of their stickers for a convenient future reference.

Kind regards
AnswerID: 515590

Reply By: MobiCondo - Tuesday, Jul 30, 2013 at 19:55

Tuesday, Jul 30, 2013 at 19:55
G'day to all,
We have had just one experience with the business (July 2012) and were extremely positively impressed by the young lady, mentioned earlier. She is a wealth of information and was spot on with her solutions for 12VDC LED replacement of a failed incandescent globe set up. Well done Tanya! Should be more of you to help us oldies out!
Cheers - Mobi Condo (AKA Ian & Sally)
AnswerID: 515620

Reply By: Robtbob NSW - Wednesday, Jul 31, 2013 at 19:32

Wednesday, Jul 31, 2013 at 19:32
Needed a part for my van on a recent trip at the top end. Went for a drive to find a place and was pleasantly surprised to come across this shop.It had a great range. I wish it was in Sydney. The staff were fine on my trip there.
AnswerID: 515672

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