Spot connect doesn't list Australia

Submitted: Monday, Aug 12, 2013 at 15:19
ThreadID: 103732 Views:1305 Replies:3 FollowUps:4
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Hi All,

Just wondered if anyone had had issues with setting up australian numbers on the spot connect? I thought I had entered them correctly on the computer Spot account but when I look at them with the device paired it is saying the country is the CoCos islands. Which whilst Australian have a different code. I tried to change it but Australia is not a listed country?????

Thanks
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Reply By: Member - Rod N (QLD) - Monday, Aug 12, 2013 at 17:05

Monday, Aug 12, 2013 at 17:05
I have a Spot 2 and when putting in phone numbers you have to enter the country code, 61 for Aus, and drop the leading 0. eg 0427 xxx xxx becomes 61427 xxx xxx. Is this what you mean? or are you talking about pairing with a mobile phone.
AnswerID: 516302

Follow Up By: Member - Gabriel S - Monday, Aug 12, 2013 at 17:20

Monday, Aug 12, 2013 at 17:20
Yeah I am talking pairing with a mobile. I tried to manually enter the + 61 but it wouldn't let me. I had to choose a country. Can"t believe Aust isn't there???
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FollowupID: 795619

Reply By: ExplorOz Team - Adele - Monday, Aug 12, 2013 at 17:09

Monday, Aug 12, 2013 at 17:09
Hi Gabriel,

The following help file may be of use to you:

How do I send SPOT SMS messages to international mobile phones?
Online Shop- Adele

Lifetime Member
My Profile  My Blog  Send Message

AnswerID: 516303

Follow Up By: Member - Gabriel S - Monday, Aug 12, 2013 at 17:26

Monday, Aug 12, 2013 at 17:26
Thanks quite useful if I could find Australia in drop down menu. If anyone out there has a Spot Connect paired with a phone can you check if yours has Australia please?

Thanks
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FollowupID: 795621

Reply By: aboutfivebucks (Pilbara) - Monday, Aug 12, 2013 at 18:08

Monday, Aug 12, 2013 at 18:08
Gabriel,

I have a SPOT Connect.
I add my contacts to my account from the web page (on my home computer before heading off on a trip)
Australia is definitely on the drop down list at that site. I just checked it it now.

Good luck.
AnswerID: 516306

Follow Up By: aboutfivebucks (Pilbara) - Monday, Aug 12, 2013 at 19:23

Monday, Aug 12, 2013 at 19:23
Gabriel,

Just to clarify
When looking at the paired device - best to look at the groups (as you can only send messages to groups) Select a group and you should see the contacts in for following format
Groups
Joe Bloggs (+61-4135840...
Joe Bloggs (joeblogs@liv...

the format for Contacts should look like this
Phone 492731011
Country Cocos (Keeling)
Email joe.bloggs@

These ones will work. i have found the others fail.

Regards,
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FollowupID: 795634

Follow Up By: Member - Gabriel S - Monday, Aug 12, 2013 at 20:35

Monday, Aug 12, 2013 at 20:35
Thank you so much, that clears it up. Don't know why they list the country as Cocos (Keeling) but if it works that's great..

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FollowupID: 795639

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