NISSAN SERVICE IN ALICE SPRINGS
Submitted: Thursday, Aug 29, 2013 at 17:03
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Member - Lynton B (QLD)
Need a 5000 km service for my Nissan Patrol GU 4.2TD. Like to hear from anyone who has received satisfactory Nissan service in
Alice Springs. If so where? Other forums suggest the local Nissan dealer should be avoided!
Reply By: steamfire01 - Friday, Aug 30, 2013 at 09:15
Friday, Aug 30, 2013 at 09:15
Lynton
I understand that this is side issue, but don't expect any better Nissan service in
Darwin either.
I booked my newish Patrol in to Kerry's in
Darwin not long ago during a trip right around and it was the worst service I have ever received anywhere from any dealer and I've had six Patrols over the years as
well as a Mitsubishi, some Toyotas and some Fords.
They charged me double what had been quoted, kept me waiting for more than two and a half hours after the agreed pickup time, and refused my request to talk to a senior person.
The product knowledge of one of their female "service advisors" was abysmal and most probably the source of my problems. Her advice was non existent and I suspect that she was just a clerk.
After discussion they reduced the price slightly, allegedly because I had been incorrectly charged for premium oil ??????????
Kerry's are Holden, Mazda, Chrysler, Jeep and Dodge dealers as
well as Nissan and it's clear they just don't care about customer service and obviously the manufacturers don't care either.
I could not recommend Kerrys
Darwin for any service and would recommend going elsewhere.
Stay safe out there
Regards
TJ
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