Bad Service at SUPERCRAP
Submitted: Friday, Aug 30, 2013 at 09:38
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Member - Rosss
Went to Supercrap in
Maryborough this afternoon to get a set of wiper blades for the daughters Yaris, coundn't find a set of 3, the so called
shop assistant,( looked like something out of a horror movie) assures me the set of 2 long ones that says yaris on the wrapper will do the trick, just cut the long one to use for the short front one and the rear window, not convinced but he said no worries if they don't fit bring them back,
well about an hour later guess where we are, yep thats right back at SC, I tell the girl at the counter the story and ask for money back,
well thats when the fun started, she calls the tattooed zombi to get his side of the story and of course it is totally different to what he told me, after a very short but very heated exchange with zombi, manager decides its probably not a good idea for me to be in the store any longer so gives money back, I go 3 doors up the road to REPCO, a very nice, very
young lady serves me, in no time at all we have 3 wiper blades fitted for nothing and $3.00 cheaper than Supercrap. REPCO all the way from now on.
Reply By: Road Warrior - Friday, Aug 30, 2013 at 10:32
Friday, Aug 30, 2013 at 10:32
Supercheap are bleep e, not long ago I bought a cheapo socket set when they were on sale but took it back (the following weekend) because there was a crack in the ratchet head. So I take it back and say I want another and she goes, "no problem, you will just have to pay a bit extra because that item is no longer on sale"
I said WTF, sale price is sale price, not my fault the item was faulty, give me another ratchet or I want to see the manager.
I got my new ratchet without paying any extra. But it was a lesson for me to not go back there again.
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Follow Up By: Steve M1 (NSW) - Friday, Aug 30, 2013 at 17:53
Friday, Aug 30, 2013 at 17:53
I have had no problems with sca but in my experience you usually get a better quality product and better, more knowledgable staff at Repco.
Ridiculous responses on here when Rosss, clearly, was given a bodyswerve by a deceiptful staff member, unless he was making it all up and some people on the internet know what really happened.
It may come as a shock to some, but most businesses still expect their staff to look presentable to the public.
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