Pop ups and surveys

Submitted: Saturday, Oct 19, 2013 at 12:21
ThreadID: 104784 Views:1217 Replies:3 FollowUps:9
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Good morning all,
I am just pondering a problem I am having with our computers, every time we log on to something we get invites to do a survey, even this site wants me to do a travel survey and a four wheel drive survey, and I may win a prize, and to be quite truthful I am over them does anyone know how I can block them from coming onto my screen please. I am no techno head and have limited computer knowledge. I come onto the computer to get away from the tv and all their adds, so I realy don't want them on my computer
thank you for you responses
Broodie H3
Have car will travel

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Reply By: Herbal - Saturday, Oct 19, 2013 at 12:28

Saturday, Oct 19, 2013 at 12:28
What browser are you using?
AnswerID: 519969

Follow Up By: Herbal - Saturday, Oct 19, 2013 at 12:43

Saturday, Oct 19, 2013 at 12:43
I am about to leave the computer for a bit. So I just assume you are using IE.

You can do this with this page open, so you can follow this whilst reading.

Top right hand corner of your screen you should see a little house a little star and a little cog wheel...Click on the cog.

Click on "internet options"
Click "privacy" which should be the third tab along.
On the privacy page you should see a small check box with "turn on pop up blocker" written next to it. Click on the box so that a tick appears in it.
Then click "apply" at the bottom of that window.
Then click "OK"

If that does not help let me know.
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Follow Up By: Member - Broodie H3 - Saturday, Oct 19, 2013 at 12:55

Saturday, Oct 19, 2013 at 12:55
Hi Herbal,
thank you for that it seems to be working I need to go and check out some of the other sites and see what happens but they seem to have stopped on this site. thank you
Broodie H3
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Follow Up By: Herbal - Saturday, Oct 19, 2013 at 13:08

Saturday, Oct 19, 2013 at 13:08
You are welcome :)

Don't want to alarm you. But since you have been getting pop ups, you might now have unwanted cookies. You can use Windows tools to clean things up, but third party cleaners are more popular and easy to use.

I use one called CCleaner. It is free. They have it listed for download on snapfiles. Snapfiles actually check all their downloads so they are safe. Or there are other reputable software sites.

This is direct to them - http://www.snapfiles.com/ then just type cclean in the search box.
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Follow Up By: Member - Broodie H3 - Saturday, Oct 19, 2013 at 13:22

Saturday, Oct 19, 2013 at 13:22
Hi Herbal,
I'll get the techno kids onto it this afternoon when they come over for the weekend visit. They seem to know all about this stuff, they fixed my I phone the other day when I wanted to down load the photos from the phone to the computer. thank you very much for the info.
Broodie H3
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Reply By: Bazooka - Saturday, Oct 19, 2013 at 12:47

Saturday, Oct 19, 2013 at 12:47
Blocking pop-ups (all or selected) is an option in your browser tools.

Firefox 11: Tools>Options>Content, tick the block popups box.
Explorer: Tools>Popup Blocker

Doesn't stop them all.

There are free blockers and ad cleaners available for download. Google "popup blockers".
AnswerID: 519970

Follow Up By: Member - Coldee - Saturday, Oct 19, 2013 at 13:41

Saturday, Oct 19, 2013 at 13:41
I don't respond to the surveys. Most are just data gatherers in my opinion.
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FollowupID: 800321

Reply By: Motherhen - Saturday, Oct 19, 2013 at 22:01

Saturday, Oct 19, 2013 at 22:01
Hi Broodie

Have a read of this story. I came in on it when something similar was happening on my husband's laptop. Pop ups were already blocked, but we were getting 'surveys' and other pop ups which I thought were nasty stuff. I followed the links and recommendations there, and although I wasn't getting exactly what they said, what ever I did do in trying to follow this advice solved the problem.

"You are infected with the 'text enhance'. Here is how to remove it. http://botcrawl.com/how-to-remove-text-enhance/"

If you are a bit more technical than me, you will have it solved in no time.

Motherhen.
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AnswerID: 520004

Follow Up By: Motherhen - Saturday, Oct 19, 2013 at 22:04

Saturday, Oct 19, 2013 at 22:04
I should have added that after that I downloaded and ran a malware programme.
Motherhen

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Follow Up By: Member - Broodie H3 - Sunday, Oct 20, 2013 at 13:26

Sunday, Oct 20, 2013 at 13:26
Hi Motherhen,
thank you for the information sorry it took so long to get back to you and the article and info was most helpful. thanks very much it seems to have solved the problem between yourself and the other comments I received all is now good thank you.
Broodie H3
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Follow Up By: Motherhen - Sunday, Oct 20, 2013 at 13:41

Sunday, Oct 20, 2013 at 13:41
Pleased to hear your good news Broodie. Although I don't know exactly what I did, I think my husband's laptop has been clean ever since. I only use it when we go away or the power goes off.

Mh
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Follow Up By: Quickboats - Wednesday, Oct 23, 2013 at 16:29

Wednesday, Oct 23, 2013 at 16:29
Good to hear problem's solved! :)
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