Projecta 25 Amp - Waste of money
Submitted: Monday, Oct 28, 2013 at 18:43
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Werts
Paid
well over $250 for it 2 years ago and it has died. At $125 per year, it an expensive piece of chinese junk. Not that there is anything wrong with products being made in china, but the quality control is in question. I think C-Tek units are also made there.
For those that are in the market, pay the few extra $$$ and buy a quality C-Tek. What ever happened to things lasting 20+ years.
My C-tek 7amp and 0.8 amp have performed faultlessly for years and years. Thought I'd give the projecta a go. Lesson learned.
CTEK 25 amp next time.
Not happy Jan!!
Reply By: AlbyNSW - Monday, Oct 28, 2013 at 19:11
Monday, Oct 28, 2013 at 19:11
I have the same unit and it is excellent, I trust you have spoken to Projecta about it before bagging them out on a public
forum?
A few years ago I had a set of Narva ( same company)
driving lights and there housings cracked from vibration, even though they were out of warranty I enquired with the company about the problem. The next day I had a rep come to my workplace with a replacement set of housings at no charge. excellent customer service in my opinion.
I don't think you can question a companys product and quality control on the experience of one item, this type of thing can happen with any product
No affiliation to the company nor am I in the industry, just like to see a fair and balanced view being displayed
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Reply By: Member - Scrubby (VIC) - Monday, Oct 28, 2013 at 20:54
Monday, Oct 28, 2013 at 20:54
G`day Werts,
"Paid
well over $250 for it 2 years ago and it has died."
That`s not much to pay for a 25 amp charger and it immediately makes me question it`s quality.
I have had Xantrex chargers 1 x 20amp and 1 x 40 amp for about 11 years and they have traveled a lot of rough tracks and roads without a problem. ( made in Canada or USA, I am not sure)
I also have a Stirling DC - DC 50 amp charger made in UK.
I reckon if you buy Quality products you usually only buy once.
I seldom ,if ever, see negative comments on these products.
I am just suggesting you
check out some of the better brands before parting with more $`s.
Scrubby.
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520541
Reply By: Werts - Tuesday, Oct 29, 2013 at 14:10
Tuesday, Oct 29, 2013 at 14:10
We'll there certainly seems to be a bipolar view on this. It's a bit like the Wakeo/Engle debate that's been going on for years and years. Your on one side or the other.
I spoke to Projecta and essentially, they did not want to hear any more about my problems after they found out it was out of warranty. On one hand I see the economics in this, and I was aware of the warranty period when I bought and still made the decision to buy, however I am still disappointed.
Yes, it maybe that my new C-Tek 25amp MXS dies in a similar period, only time will tell.
I can see that we all have had good and bad experiences with both products however I have chosen to replace it with a C-Tek based on my experience and my experience alone. Once bitten twice shy, as they say.
Does it really have to be like buying a lotto ticket with chargers!
P.S. If any of my C-Tek's ever do die, you guys will hear about it. Fair is fair.
May the God of spark shine brightly on my new charger.
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Reply By: Member - LeighW - Tuesday, Oct 29, 2013 at 14:28
Tuesday, Oct 29, 2013 at 14:28
Having worked with electronics all my life I can tell you that the price or brand doesn't necessarily determine the quality or the reliability of a product.
Doesn't matter how good a companies quality control is if a component from a supplier
is defective. Also the manufacturer has no control over the how the user uses the item and I have seen the results of server item abuse.
I have also brought cheap Chinese items, one a multi stage battery charger which is several years old and still performing faultlessly and gets used 24/7.
I have also purchased very expensive brand name power
tools and had them fail after a couple of uses.
Same for very upmarket video and audio equipment etc etc.
To me the quality of a product these days is reflected in the company that sells it or distribute it. If you have a problem and they are helpful and repair or exchange with out any argument and the replacement does what it should that is worth much more than a companies reputation. I have seen many instances of very big and
well respected brands trying to wriggle out of replacing or repairing items they know dame
well have a design flaw. And instances of circulating service repair bulletins stating if certain item comes in for service then either replace or repair at their cost but at the same time not issuing a recall notice.
I also remember when a customer with a very upmarket plasma asked for advice on what set top box they should purchase, i suggest they stick with the same brand for compatibility reasons. They took my advise, plugged in the set top box and it blew up the Plasma!
The manufacture happily replaced the Plasma and replaced the set top box with a much more expensive model.
Getting back to the topic, I have a project air compressor which I have worked very hard and have had no issues with it and have seen many of the chargers in use also with no problems reported.
Just accept that any manufacture can supply a dud, that's what warranties are for, as long as they are helpful and replace it move on, if the replacement is also a dud then you have grounds to grumble.
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Follow Up By: Echucan Bob - Tuesday, Oct 29, 2013 at 22:31
Tuesday, Oct 29, 2013 at 22:31
Well said Leigh.
No product is perfect, and no person is perfect. Who among you have never broken a glass?
It is simplistic and implausible to judge a company on your experience with one product failure. As Leigh said, it is much more important how they deal with that failure.
At a personal level I have both Projecta and C Tek equipment - neither have failed.
Bob
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Reply By: 213 - Thursday, Nov 07, 2013 at 10:30
Thursday, Nov 07, 2013 at 10:30
I have the 'remains' of a 7000 Projecta battery charger in my garage - it lasted about 3 years before karking it. The most worrying aspect of it was it didn't just 'blow' and stop... I was going in and out of the garage and could smell something...on my third walk past I realised it was that distinctive electrical burning smell. The thing had got very very close to bursting into flames!!!
I bought a 15 amp (I think) solid state all dancing one from Supercheap - that went Kaput whilst I was on a country trip and needed it badly..bought the one I've got now from a country store. Goodness knows how long that will last.
I get frustrated reading the apologist's comments for these manufacturers/importers.
They most definitely CAN
test their products before launching them on the unsuspecting consumer - it's just cheaper not to - they reason: "let the consumer find out for us if it's c**p!!!!"
Take it back - yes - even out or their so called 'warranty' period especially if it's a major fault and get your money back. Don't listen to their silly arguments - ask once then get nasty - sue them!!!
Unlike most Asian countries into which theses people sell the rubbishy wares, we have consumer laws in Australia that protect ALL consumers - read the ACCC web site for more info.
Happy days
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