coromal van suspension problems

you might try contacting RVM Australia - they represent the manufacturers
03 9815 2015
i dont think coromal is a member but they could advise you

Good luck. I couldn't get anywhere with same manufacturer until I advised all future correspondence was to go though my lawyer.Sorted with 24 hours then.
They deemed water leak as intermittent as it only leaked when it rained.

Neil

How new is the van, could try Consumer Protection in your state

What is the suspension and towing problems..?

Like most vans, this was a price point purchase..?

This incident seems like a good one for http://www.notgoodenough.org/

Hi, We had a caravan with independent suspension ( cannot recall what type) and when the springs flattened out, the tyres from memory wore on the inside. It may be that the springs may not be heavy enough for the vans weight, so they tyres are not flat on the road, so creating some instability, and it may also be the cause of the tyres hitting the wheel well.

My all means try with an ombudsman, but I would try and find out the cause to help with your case.

Peter

I'd suggest that they put it over a weighbridge. It sounds overloaded to me.

Cheers,

Kevin

Hi , upon closer inspection by a repairer the van has 5 leaf springs on the front and 6 leaf springs on the rear , came from the factory like this and coromal are saying to put 5 leaf springs all round should fix the problem??????????

Under no circumstances should a tyre or wheel contact any part of the body work, on any vehicle.

This is a fundamental design principle.....unfortunately this is not the case in many trailers....and the manufacturers don't seem to be fussed.

One thing to consider is that the wheel size and offsets are correct.

I once had a trailer that the tyres used to foul on the body quite a bit.

The issue was the standard trailer was fitted with ford hubs and rims....the trailer had been ordered ( by the previous owner) with toyota corrona hubs and rims, but the axle length had not been corrected.

Sounds like there are a couple of issues.

Lots of manufacturers will do bugger all unless you can correctly and accurately describe the issue and justify why that is a problem.

Even then in spite of there being other faults they will only fix what you discribe.

Procrastination, being dismissive and being otherwise obstructive are all methods that certain business deliberately and with forethaught use to reduce their service costs.

There are large amounts of genuine issues that never get resolved, because customers just give up or cant be bothered...believe me those business know this.

A letter on solicitors letterhead often works wonders.


cheers