Avan Cruiseliner technical advice please

Submitted: Wednesday, Mar 19, 2014 at 14:50
ThreadID: 106796 Views:2096 Replies:4 FollowUps:2
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Hi. As the new owners of a 2007 Avan Cruiseliner, we took it away last week to work out all its bits and pieces. We have one problem I'm hoping someone with a Cruiseliner can help me with. The exterior door at the rear that gives access to the jack from the outside is locked and won't unlock with any of the keys the dealer gave us. They say they don't have any more keys and that we should have a different one for every lock on the van as they are all keyed individually. We can open the water inlet and the front boot with the same key, but nothing seems to open the jack access door. Can someone please tell me if it has a separate key or we perhaps just have a very sticky lock on that door?

Thanks
Sandra
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Reply By: Racey - Wednesday, Mar 19, 2014 at 17:08

Wednesday, Mar 19, 2014 at 17:08
Take it back to the dealer and tell them to fix it. Who cares if THEY don't' have a key, they are obliged to provide you with a functioning van.
AnswerID: 528686

Follow Up By: Member - Rosss - Wednesday, Mar 19, 2014 at 17:14

Wednesday, Mar 19, 2014 at 17:14
Have to agree with Racey, too many dealers are good with excuses once they have your money.
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FollowupID: 811291

Follow Up By: Sandrab58 - Wednesday, Mar 19, 2014 at 17:20

Wednesday, Mar 19, 2014 at 17:20
I've had a call half an hour ago from the dealer saying someone bought another caravan and found keys in it that didn't fit their van. They're posting them to us in case they belong to our van. I'll give them the benefit of the doubt until the keys arrive :-)
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FollowupID: 811292

Reply By: Albany Nomads - Wednesday, Mar 19, 2014 at 18:18

Wednesday, Mar 19, 2014 at 18:18
Most likely every lock is keyed different.
My 2006 model coromal mirage 455 everything is keyed different as was also my old jayco hawk
Enjoy your new cruiseliner ...
nice compact camper/van
Kind regards
AnswerID: 528688

Reply By: Krackers7475 - Wednesday, Mar 19, 2014 at 20:58

Wednesday, Mar 19, 2014 at 20:58
Sandrab58
We have a 2009 cruiseliner. The main door key and the rear door has the same key on ours and the water/boot use a different one.We bought ours new so if that is not the case with yours,then obviously the locks have been changed.
Krackers
AnswerID: 528699

Reply By: The Bantam - Wednesday, Mar 19, 2014 at 21:17

Wednesday, Mar 19, 2014 at 21:17
Will the slackness in the trailer business never cease.

We have a vendor supplying a product worth several gorillas.....but they just bolt the parts on as they come from their suppler.....no concern for getting them keyed alike.

AND...AND.....whoever predelivered this vehicle did not check that the keys provided opened all the locks.

Holy crap.

Who would expect to pick up a new car...even a cheap chineese cracker, with a different key for every door....AND a door that has no key.

It is truly breath taking.

If I buy locks from a cabinet supplier or a locksmith....it costs me no more to have whatever key I like in them.

Up em for the rent mate.


cheers
AnswerID: 528701

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