Codan NGT Hand Piece insulation failure

Submitted: Saturday, Mar 29, 2014 at 16:17
ThreadID: 106969 Views:1725 Replies:4 FollowUps:3
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Hi All

Insulation to the head piece has degraded badly and is falling to bits. I note it is not just a screw or plug in cord either.
Just wondering if anyone else has had this issue and what they did to resolve it. We purchased our radio new in Adelaide but now live in Darwin. Vehicle always housed undercover. Have sent an email to Codan and am awaiting a response.

Thanks

Lyndon
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Reply By: MEMBER - Darian, SA - Saturday, Mar 29, 2014 at 20:14

Saturday, Mar 29, 2014 at 20:14
Not a cheap radio either - don't leave the email sitting for long - get on the phone as well - my guess is they will replace the lead for you under warranty, more so seeing that you are the original owner. Barrett looked after me extremely well on a couple of technical issues with my 950, years after their 3 year warranty had expired.....and I was not the original owner !
AnswerID: 529397

Follow Up By: Member - lyndon NT - Monday, Mar 31, 2014 at 09:09

Monday, Mar 31, 2014 at 09:09
That's what I'm hoping for :-)
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Reply By: Member - John (Vic) - Saturday, Mar 29, 2014 at 23:12

Saturday, Mar 29, 2014 at 23:12
Just take it to the local Codan dealer and get a new one fitted.
No big deal.

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Reply By: Echucan Bob - Saturday, Mar 29, 2014 at 23:17

Saturday, Mar 29, 2014 at 23:17
I bought a new lead for $65 and fitted it myself. No soldering involved.
AnswerID: 529406

Follow Up By: Echucan Bob - Saturday, Mar 29, 2014 at 23:19

Reply By: disco driver - Sunday, Mar 30, 2014 at 01:06

Sunday, Mar 30, 2014 at 01:06
Lyndon,
It's amazing what a strip of plastic insulation tape can do.
Wrap it round the busted area and it will be as good as new till you get a new handpiece.

Disco.
AnswerID: 529412

Follow Up By: Member - lyndon NT - Sunday, Mar 30, 2014 at 13:28

Sunday, Mar 30, 2014 at 13:28
LOL, yes, in an emergency, not quite what I had in mind for a 4K radio.

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