HN7
Submitted: Wednesday, Apr 02, 2014 at 13:52
ThreadID:
107039
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1221
Replies:
2
FollowUps:
1
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Member - John G10
Hi Guy's
I am having trouble registering HN7 to Naviextras update server have created a account and password and user name I am using Vista as operating system I only get so far and it tells me cannot register to update server what am I missing.
Any help I can get would be most helpful.
johnG10.
Reply By: Member - TonySA - Friday, Apr 11, 2014 at 22:15
Friday, Apr 11, 2014 at 22:15
Hi
John, can't help other than to say I successfully connected and updated last night using my HN7 and Windows 7 so that confirms their system works.
Asking the obvious, but you did download and install their software ?
Possibly a driver issue, have you tried emailing them for assistance ?
I know it's easier said than done, but I'd be upgrading Vista PDQ.
Good luck
Tony
AnswerID:
530359
Reply By: Gone Bush (WA) - Friday, Apr 11, 2014 at 22:20
Friday, Apr 11, 2014 at 22:20
From memory, when you select the correct mode (USB??) you have to click on the floppy disc symbol before you go any further.
AnswerID:
530360
Follow Up By: Member - John G10 - Saturday, Apr 12, 2014 at 09:42
Saturday, Apr 12, 2014 at 09:42
Hi Guys,
I had some one
check that it was loaded ok I did email them and they sent back a answer to delete the reg folder in the licence folder and restall and up grade to latest Navi Toolbox that should fix the problem.
JohnG10.
FollowupID:
813287