Dometic 3 eway fridge problem

I have a problem with my Dometic 3way Fridge Freezer 186lt
12vlt worked on fridge & freezer travelling from Brisbane to Barcaldine for 2 days, over night on 240vlt.
Problem 1. The Freezer is working on 240vlt, fridge failing
2.The Freezer works on Gas, fridge does not
3.Cannot test 12vlt, stationary at Barcaldine for the next couple of weeks
Contacted the Dometic in Melbourne, spoke with Scott explained the problem with the unit,he suggest that the probe was not the thermostat or fuse, stated that the element on the 240vlt & 12vlt was the problem,but there is no element for the gas, Gas is not working on fridge .Agent in Longreach know longer open. According to manuel there is a fuse for the unit, no location where it is. Has anyone had this problem. Open to all suggestions. Cheers BobK
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