Comment: EOTrackMe

Hi new to EOTrackMe and was wondering why my route after a few weeks has abruptly ended and started another track after the last event? I didn't save the track midway through the trip either! Anyone know how I can join the two back together?
Thanks SimSal
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Reply By: ExplorOz - David & Michelle - Monday, May 12, 2014 at 11:14

Monday, May 12, 2014 at 11:14
SimSal,

What device are you using - I suspect you may have done an IOS update or some other app update it using a smartphone and this has changed the device id. Currently there is no auto tool to join them together I will need to intervene to make this happen, however I need to work out why it started a new device.

David
David (DM) & Michelle (MM)
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Follow Up By: SimSal - Tuesday, May 13, 2014 at 09:42

Tuesday, May 13, 2014 at 09:42
Hi David thanks for the prompt response !
The phone I have is an android – “Telstra Dave” (Z83) and at the time of the splitting of tracks the unit wouldn't have undergone an update because I had very little data left and updates are prompted to be manually updated due to being on the road at the time –?
The two tracks that I have on my EOTrackMe have identical Device ID numbers as well ? (go figure !)
Thanks again for your help
SimSal
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Follow Up By: ExplorOz - David & Michelle - Wednesday, May 14, 2014 at 20:02

Wednesday, May 14, 2014 at 20:02
Very weird the device numbers have changed - Are you running a Samsung by chance - the only reason I ask is I have one and there was a firmware update the other day - this may have changed the ID. Apart from that there is something that has made yours change it is a subtle change but these are the id's:
LDC205BFD-8BBD-3238-BA1B-FDF9F9B5CBC0
LDDC205BFD-8BBD-3238-BA1B-FDF9F9B5CBC0

The second one is the current one.

I am merging all your data to the second one and this will be completed by the time your read this thread.

David
David (DM) & Michelle (MM)
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Always working not enough travelling!

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Follow Up By: ExplorOz - David & Michelle - Wednesday, May 14, 2014 at 20:12

Wednesday, May 14, 2014 at 20:12
Oh and just to cover it off the deviceid does not start with an L so for the details above it should have read:

DC205BFD-8BBD-3238-BA1B-FDF9F9B5CBC0
DDC205BFD-8BBD-3238-BA1B-FDF9F9B5CBC0

I have now combined your data and it is showing a single track.

David

David (DM) & Michelle (MM)
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Always working not enough travelling!

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Follow Up By: SimSal - Thursday, May 15, 2014 at 20:56

Thursday, May 15, 2014 at 20:56
Thanks David for your time and assistance with this - hopefully the phone will start behaving itself !

Thanks :-)
SimSal
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