Comment: Cannot insert a small picture file in a Reply or Follow-Up
Submitted: Thursday, May 22, 2014 at 11:21
ThreadID:
107890
Views:
1815
Replies:
4
FollowUps:
11
This Thread has been Archived
Member - Frank P (NSW)
Hi EO team
For the life of me I cannot insert a small JPG file into a Reply or Follow-Up. After inserting the mandatory info I get "Error saving image - Please try again". The file is about 29kB.
I've done this before without a problem. Is something broken?
Cheers
Reply By: Member - PJR (NSW) - Thursday, May 22, 2014 at 11:30
Thursday, May 22, 2014 at 11:30
I sometimes get an error message if I just press the "Enter" key. A bad habit of
mine. Could you be doing the same?
Phil
AnswerID:
532944
Follow Up By: Member - Frank P (NSW) - Thursday, May 22, 2014 at 12:45
Thursday, May 22, 2014 at 12:45
Hi Phil,
No, clicking all the right buttons.
Cheers
FollowupID:
816262
Follow Up By: Member - PJR (NSW) - Thursday, May 22, 2014 at 13:13
Thursday, May 22, 2014 at 13:13
Just testing. It worked for me.
Sorry but I can't help beyond that.
Phil
FollowupID:
816266
Reply By: Member - John and Val - Thursday, May 22, 2014 at 12:27
Thursday, May 22, 2014 at 12:27
No luck for me either.
Cheers
John | J and V
"Not everything that can be counted counts, and not everything that counts can be counted."
- Albert Einstein
Lifetime Member My Profile My Blog Send Message |
AnswerID:
532948
Follow Up By: ExplorOz - David & Michelle - Thursday, May 22, 2014 at 13:26
Thursday, May 22, 2014 at 13:26
Fixed - thanks for the PM.
FollowupID:
816268
Follow Up By: Member - John and Val - Thursday, May 22, 2014 at 16:26
Thursday, May 22, 2014 at 16:26

campsite - after Heysen
| J and V
"Not everything that can be counted counts, and not everything that counts can be counted."
- Albert Einstein
Lifetime Member My Profile My Blog Send Message |
FollowupID:
816279
Reply By: ExplorOz - David & Michelle - Thursday, May 22, 2014 at 13:20
Thursday, May 22, 2014 at 13:20
Frank and others - yes it is broken. I am on it will only be a few mins will advise.
David
AnswerID:
532950
Follow Up By: ExplorOz - David & Michelle - Thursday, May 22, 2014 at 13:26
Thursday, May 22, 2014 at 13:26
I think it is fixed now

Image Upload Testing - Forum
Yes it is.
David
FollowupID:
816267
Follow Up By: ExplorOz - David & Michelle - Thursday, May 22, 2014 at 19:50
Thursday, May 22, 2014 at 19:50

Test
FollowupID:
816289
Follow Up By: Bob Y. - Qld - Friday, May 23, 2014 at 08:54
Friday, May 23, 2014 at 08:54
A Merc..........on EO. Don't see that very often.
Bob
FollowupID:
816316
Reply By: ExplorOz - David & Michelle - Thursday, May 22, 2014 at 13:30
Thursday, May 22, 2014 at 13:30
This problem is now fixed - thanks for the alert.
There is a good reason why it broke and it relates to a massive task I am in the middle of moving the whole site and a number of others to a new hosting provider. I have already transferred the image management functions to the new system and this is where the issue has come from. I do not expect to have any more issues with images and have actually improved the system a great deal with these updates.
Thank again.
David
AnswerID:
532951
Follow Up By: Member - Frank P (NSW) - Thursday, May 22, 2014 at 14:09
Thursday, May 22, 2014 at 14:09
Thanks for the prompt fix and constant improvements, David.
Cheers
Frank
FollowupID:
816271
Follow Up By: The Landy - Friday, May 23, 2014 at 08:43
Friday, May 23, 2014 at 08:43
David
This morning I have been trying to upload a photo to "Places" only 125KB file and comes up with "Error saving file"
Is it still broken?
Cheers,
FollowupID:
816312
Follow Up By: The Landy - Friday, May 23, 2014 at 08:48
Friday, May 23, 2014 at 08:48

EO Error
FollowupID:
816314
Follow Up By: ExplorOz - David & Michelle - Friday, May 23, 2014 at 09:51
Friday, May 23, 2014 at 09:51
Landy,
I just tested it and it appears to be working ok. From the grab above it appears you are opening and saving an existing image is that correct (I can tell by the tag). I just went to this place and editted a
pic without problem. Can you try again and let me know. If it still fails please email me the
pic and I will log on using your id and
test it.
David
FollowupID:
816321