Comment: EOTrackMe
Submitted: Monday, May 26, 2014 at 09:50
ThreadID:
107949
Views:
1596
Replies:
3
FollowUps:
3
This Thread has been Archived
Member - Emma H1
I have paid the full amount for
membership and registration. However I can not register my android phone to send tracking details to my account. On my phone - in the settings page, next to server I have the following meassage partially displayed "Error: Your member record:..... and then I can't read any more. No matter what I try - re-entering my member number, turning it on and off etc nothing works. I tried setting this up before we left but couldn't. We are now 2300kms into our trip and we are still trying to work it out. Needless to say I am quite frustrated.
Reply By: Member - bbuzz (NSW) - Monday, May 26, 2014 at 10:42
Monday, May 26, 2014 at 10:42
Hi,
Me too with problems on the Android. I have the App but cannot find the Settings link either in the App or on the Phone Settings.
So I haven't even be able to put in my Member no!
Maybe others have had this problem.....
bill
AnswerID:
533179
Follow Up By: Emerging I.T. - Monday, May 26, 2014 at 11:15
Monday, May 26, 2014 at 11:15
I had the same problem so contacted Adele and she helped get me going. You need to place and C or an M in front of your
membership number, C is for
business membership and M normal from memory.
This is done via the App under Server Settings, although I am using an Iphone. If you have no luck email Adele. The instructions are a little ambiguous.
FollowupID:
816516
Follow Up By: ExplorOz - David & Michelle - Monday, May 26, 2014 at 11:22
Monday, May 26, 2014 at 11:22
Bill,
Boot the EOTrackMe Android app and then go into the menu this is either 3 vertical dots or the menu button on your device (if Samsung etc this is the left button). Once you get there you will see two options settings and exit. Go into settings and select EOTrackMe MemberID and enter M in capitals and then your member number no spaces and that is it all done. It should then be working 100%.
David
FollowupID:
816517
Follow Up By: Member - bbuzz (NSW) - Monday, May 26, 2014 at 14:11
Monday, May 26, 2014 at 14:11
Thanks guys!
I had tried all sorts of things. Not knowing what the button on the left was for didn't help!
Working I hope. I will look up the Tracking when I move next.
Thanks again,
bill
FollowupID:
816528
Reply By: ExplorOz - David & Michelle - Monday, May 26, 2014 at 11:23
Monday, May 26, 2014 at 11:23
Emma,
If you flip your phone sideways can you read the rest of the message? This will help me work out the problem but I will have a look at the tracking server and see if I can see what is going on.
David
AnswerID:
533180
Reply By: ExplorOz - David & Michelle - Monday, May 26, 2014 at 11:45
Monday, May 26, 2014 at 11:45
Emma,
I can see the problem you have entered your screenname into the member number field of the client program. Please edit your settings and change the member id to be M10316 and this will solve the problem.
David
AnswerID:
533181